Team Lead

**The role**:
Have you ever wondered how HelloFresh delivers thousands of meal boxes to customer’s doorsteps? Are you passionate about Supply Chain Operations, and hope to impact the experience of thousands of customers? Are you obsessed with helping solving challenging problems and creating new solutions? If so, we look forward to hearing from you

HelloFresh is currently undergoing a significant transformation of its supply chain operations and planning organization, and your leadership is integral to building a new era for our company. You will be responsible for the development and implementation of a shared services model to manage the daily execution of our international supply chain. This will involve reviewing and redesigning the transactional supply chain processes and ensuring the availability of suitably skilled outsourced teams that best fit the business needs.

To excel in this role you’ll need to be a collaborative leader who thrives in changing environments. You’ll directly manage a team that is the critical support function for the operational supply chain of multiple countries including purchasing administration, invoice reconciliation, reporting, data preparation and other crucial administrative tasks. You will liaise closely with many different stakeholders, among them i) Supply Chain Planning team; ii) Heads of Procurement and iii) Other Supply Chain actors across our international network to ensure compliance, governance and the optimisation of service packages to best support our operations.

**What you'll do**:

- Build, optimize and maintain multiple service packages that support our international supply chain function to deliver cost, quality and service excellence to our customers on a daily basis
- Identify legacy or inefficient processes to be harmonized across teams. Define, train and rollout new processes to team members and stakeholders to constantly evolve the way we work
- Drive a continuous improvement culture that ensures our supply chain is agile and fit for the future
- Expertly lead and manage your team across remote locations, taking responsibility for employee engagement, performance, retention and recruitment to attract talent
- Support the transformation agenda of our wider Supply Chain and Procurement teams, embracing change and adapting to business requirements
- Shape the long term shared services vision through the creation of a strategic roadmap and delivering against the associated strategies
- Ensure governance practices are in place to protect our employees, the business and targeted outcomes
- Strengthen relationships across the international supply chain by demonstrating the value of shared services. Build trust and sponsorship across the business for its expansion
- Liaise with function leaders, presenting performance and project updates, and action feedback to improve standards. Skillfully manage expectations with stakeholders.
- Collaborate with the Senior Manager for Global Business Services, consult on process changes and organisational decision making

**What you'll bring**:

- An unwavering focus on delivery and results with strong analytical skills and a data-driven mentality
- A passion for building teams, leading from the front and unlocking potential in others
- A proactive attitude, you embrace change and are comfortable with ambiguity
- Excellent verbal and written communication, collaboration, and self-management skills with a strong focus on teamwork
- Confident decision-making and the ability to challenge the status-quo with new ideas
- Experience in senior stakeholder management to influence business partners, team members, and other stakeholders
- Strong presentation skills to present ideas effectively and facilitate discussion with multiple inputs
- A bias to work in a fast-paced environment with strong problem-solving skills to navigate complex situations
- Bachelor's degree in Supply Chain Management or a similar field
- 4+ years of experience in supply chain management, preferably in the food industry and/or a shared services function
- Interest in traveling abroad (about 20-25% of the time)