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Customer Service Representative
vor 3 Wochen
**We are seeking a Customer Service Representative, who has high standards and is effective in building relationships with staff, customers, and clients.**
The position requires a variety of routines from assisting prospective & Documentation of data and updating customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
This position requires great organizational and communication skills.
**Responsibilities**:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Proficient with Microsoft Office Suite and other needed software
- Strong project management skills with the ability to supervise multiple projects
- Excellent communication skills.
**Job Types**: Full-time, Part-time
Pay: 18,20€ - 23,50€ per hour
Expected hours: 20 - 40 per week
Work Location: On the road
