Network Operator

Modis is a Smart Industry pioneer and leader. With over 30,000 employees in 20 countries, we support our clients and partners worldwide in the areas of IT and digital engineering. We are looking for talented people who will collaborate with us to drive innovation and digital transformation for an intelligent and sustainable future. Our employees are our top priority, and we believe that together we can achieve great things. That's why Kununu ranked us third among Germany's best employers in the consulting sector in 2021.

We are looking for our well-known customer near Darmstadt.

**What you can do for us**:

- Use of linear troubleshooting techniques to detect, diagnose and solve problems in customer networks
- Troubleshoot local or remote hardware or software issues
- Provide technical support to customers, partners or service providers
- Assist in the definition and implementation of maintenance work necessary to ensure smooth operation under guidance of Hub Engineers
- Monitoring network availability, capacity and security
- Performing routine tasks needed to ensure service continuity
- Work with different internal and external Trouble Ticket systems to record, track and evaluate network and individual site incidents
- Communication with external service providers or sub-contractors
- Work in a 24/7 shift roster system

**The skills that are needed**:

- university degree in communications engineering or information technology
- Knowledge of data communication and networking protocols (TCP/IP, SNMP, etc.)
- Knowledge of basic router configurations and operations
- Knowledge of Windows and Linux operating systems
- Basic experience with scripting and/or batch tools
- CCNA or equivalent IT certifications are considered to be a plus
- Programming skills are considered to be a plus
- Knowledge of satellite (wireless) communications and/or VSAT technology are a plus
- English language skills are a must have

**Why you are in the right place when working with us**:

- Team spirit and diversity
- Work-life balance
- Attractive remuneration
- Employee benefits
- Numerous opportunities for training
- Team and sports events
- Global network
- Attractive employee referral program
Benefits may vary based on position and location. You can find an overview of our benefits under Careers and Benefits on our website.

We are looking forward to getting to know you.

**Your Contact**: Frau Melanie Bajouco

**Modis GmbH**: Engineering

Theodor-Heuss-Allee 108

60486 Frankfurt am Main

Phone

+49 69/668194400