Svp of Ecommerce

Hi there, we're happy you found your way here We're Tibber, a tech company with the mission to empower people to use energy smarter and lower the fuel being used unnecessarily all around the globe. We develop products and solutions that help people reduce, or optimize their electricity consumption. We're already helping hundreds of thousands of households - and we're aiming for more

Job Mission

As TIbber’s SVP of eCommerce, you are leading our eCommerce efforts. You will own the strategy and delivery of a strong eCom platform, with the aim of becoming the one-stop shop for your smart energy solutions for people to make the most out of their homes. Some of your responsibilities (but not limited to) will include:
Leading the House of eCommerce for the group. You will bring strong leadership skills and oversee all eCommerce activities. You will work in close collaboration with the group's Chief Commerce Officer and your 6 direct reports. This is a global team of more than 20 people so a very strategic as well as hands-on person willing to roll up their sleeves is critical.

eCommerce Platform/store management. You will be helping to develop and scale our eCommerce platform further by supporting the platform and store team with product development for the platform and selling profitable products throughout the store.

Category Management. You will be supporting our category management teams across smart charging, smart heating, and battery/solar, by further developing commercial strategies for each category and helping them to further develop existing and new partnerships.

Supply chain and purchasing. You will support this team with developing strategies for more efficient ordering, warehouse management, fulfilment, and purchasing.

Performance Management. You will help grow, develop, support, engage, and enable your Team Leads. You will help to define strategic objectives and performance achievements for them and their teams.

Process Management. You will be understanding and pick apart our business processes and be able to pinpoint improvements on both processes itself as well as our partnerships, global warehousing, and ordering.

️Ideal Profile

Global-eCommerce experience. Proven experience scaling an eCommerce department in a start-up/scale-up environment ideally in our current markets (Sweden, Norway, Netherlands, and Germany) as well as other European countries. A strong commercial mindset with an understanding of how to manage market differences.

Cultural Fit. Understand that this is both a strategic (leadership) and hands-on role, so ideally have experience in large corporates, scale-ups, and PE/VC-owned businesses with a cash-tight environment/reporting structures. We are all passionate about the energy transition and contribute to the mission of making 10 million homes fossil free. Ideally, you are equally passionate as we are

Process-driven. Proven track record when it comes to end-to-end execution and follow-through of processes, being able to identify, establish and improve eCommerce as well as partnership processes to get the maximum efficiency while safeguarding high customer satisfaction.

Operational excellence. You have a process-driven mindset and have achieved operational excellence in a scaling-up company. You are very well-versed in creating impactful strategies for eCommerce platforms, category management, and global warehousing and ordering..

Good communication skills. Fluent or native business English (our company language) and any of our market languages are excellent addition but not essential. (German, Dutch, Swedish, and Norwegian).

Leadership skills. Detail-oriented and high-level, a hands-on leader who is driven to inspire, motivate and empower your team to perform efficiently and effectively.

‍️‍Get Ready For

Innovation. A way to change the landscape of one of the most important industries on the planet.

Growth. A possibility to learn a lot and push the barriers of what you think is possible, with the possibility to grow personally and professionally.

Autonomy. An autonomous and humble culture in a scale-up adventure.

Empowerment. Your voice matters, we are a place to work where laughter and support amongst diverse and inclusive colleagues are guaranteed.

Flexible benefits. Whether this is towards, health, wellness, equipment, or other allowances important to you, we will do our best to accommodate your needs.

‍️‍️The Tibber Mindset

Being on a mission to change an industry as we do fundamentally also means being prepared for the unexpected. Tibber is a startup in the word's true sense, which means we are on a journey of constant change. We do what others say can’t be done, try and fail together but never lose sight of our users.

We work passionately with sustainability and a circular approach, both with our own products and in the entire ecosystem that is affected by everything we do.

We're very proud of being a mission-driven startup wit