Senior) Technical Process Owner

Vor 4 Tagen

Hamburg, Deutschland ABOUT YOU SE & Co. KG Vollzeit

**Company Description**

We are currently looking for a skilled & passionate **Technical Process Owner (M/F/d)** to become part of one of our **Supply Tech team at**ABOUT YOU

You will take **end-to-end ownership of a business model cluster (e.g., wholesale or dropshipping**). Your mission is to ensure the technical and operational stability of its processes while proactively shaping and improving the system for the future.

You will lead i**ncident handling, root cause analysis, and drive process improvements in close collaboration with both business and tech teams.**

**What you will do**:

- Champion the operational excellence of your business model cluster, taking full ownership of all data flows - from product and pricing to orders, shipments, and cancellation
- Perform hands-on incident handling and technical bug investigation to understand the root cause
- Strategically leverage insights from these investigations to drive the analysis and implementation of long-term preventative measures and shape system improvements
- Define, lead, and optimize E2E testing strategies for critical initiatives, ensuring comprehensive coverage and high-quality deployments
- Establish and optimize processes for bug lifecycle management, turning a reactive process into a continuous driver of operational excellence
- Collaborate with other Technical Process Owners to share best practices and drive cross-business model improvements and alignment

**Who you are**:

- 4+ years of experience in a tech-business interface role (e.g., Process Owner, Technical PM, Business Analyst)
- Advanced SQL skills and proficient database knowledge, with a proven ability to interpret complex datasets and identify key patterns.
- Hands-on experience in incident handling and root cause analysis
- A solid understanding of system integrations, APIs, and data flows
- Ability to read and interpret logs and payloads
- Proficient with Postman or similar API testing tools
- Excellent written and spoken English communication skills

**Nice to have**:

- Experience in eCommerce
- Experience with middlewares

**Benefits**:

- Hybrid working
- Fresh fruit every day
- Sports courses
- Free access to code.talks
- Exclusive employee discounts
- Free drinks
- Language courses
- Laracast account for free
- Company parties
- Help in the relocation process
- Mobility subsidy
- State-of-the-art technology
- Central Location
- Flexible Working Hours
- Professional training
- Dog-friendly office
- AY Academy
- Feedback Culture
- Job Bikes

**YOU ARE THE CORE OF ABOUT YOU**

We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities, and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health, and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair, and circular fashion culture.

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