HR Services Specialist

Company Description

IFS delivers award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a **global, diverse environment**; you will be joining a **winning team **with a **commitment to** **sustainability;** and a company where we get things done so that you can **make a positive impact** on the world.

We're looking for innovative and original thinkers to work in an environment where you can **#MakeYourMoment** so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

**Job Description**:
The HR Services Specialist’s role is to provide HR support for DACH (Germany and Switzerland) to in country HR colleagues and be the conduit between local HR and the HRSSC team in Sri Lanka. The HR Services Specialist will help to deliver a seamless employee experience and ensure that our company values are embedded in everything we do.

**Tasks include but are not limited to**:

- Quality checking data in HR system IFS Thor, highlighting any inconstancies in data to the HR Shared Services team to rectify issues as they come to light, e.g. incorrect reporting lines, incorrect job titles, etc.
- Preparing testimonials for current employees and leavers with support from line managers.
- Support with off-boarding for DACH region
- Maintaining and updating local HR user guides and SOP's (Standard Operating Procedures) to support consistent delivery of services at all times.
- Contribute towards region’s continuous improvement of local process maps and HR operational processes, where applicable.
- Provide ad hoc support on company car process including processing speedy tickets.
- Handling HR post, including scanning and forwarding to relevant colleagues, as well as posting out hard copy contracts, and employee correspondence as appropriate.
- Assisting local payroll with ad hoc tasks.
- Organising physical storage of employee folders in the HR office and maintaining HR office.
- Creating tickets and follow up as required relating to on-boarding, employee changes and off-boarding to support local HR colleagues.
- Scheduling feedback meetings for colleagues with their managers / HRBPs such as exit interview, probation completions, etc.
- Maintain local HR info on company intranet (MyIFS).
- Collaborating with Marketing to maintain sites such as IFS Kununu, XING, LinkedIn.

**Requirements**:

- Strong desire to continue to pursue and excel in a HR career.
- Ability to problem solve and work collaboratively with colleagues across Germany and Switzerland to resolve queries/issues.
- Experience working with HR Software and some technical abilities.
- A team player and strong collaborator, comfortable in peer reviewing effectively.
- Good working knowledge of MS Office (especially Word, Excel, and Outlook).
- Native German language essential, both oral and written.
- Excellent communication skills in English, both oral and written.
- Comfortable running HR reports from HR platforms.
- Evidence of self-motivation and a proactive approach.
- Great attention to detail with exceptional accuracy skills and must be well organized.
- Ability to multitask and rise to the challenge of higher volumes of work during peak periods of HR activity and the ability to deal with conflicting priorities.
- Structured approach towards problem solving, assimilates information and identifies the pertinent points quickly.
- Live our Values.

**Qualifications**:

- University Degree preferred although experience in HR Administration or HR Operations is essential.
- 2+ years’ experience working in HR Administration or HR Operations roles

Additional Information
**IFS FACT**:

- IFS is the fastest growing international business software vendor. You will work with the leading ERP experts and have contact with the latest technologies. You can expect an open corporate culture and a pleasant working atmosphere. We offer you an attractive salary with above-average additional benefits: Company pension scheme, further training opportunities and intensive support during the induction phase, flexible working hours including compensation for overtime through free time (flexitime), mobile working throughout G