Information Technology Specialist

**Duties**: - Incumbent serves as a Collaboration Support Specialist in the Network Management Branch, Regional Cyber Center - Europe. - Selectee proactively coordinates and carries out the activities and processes required to implement, operate, and maintain premier collaboration services as a Network Operations Specialist. - Builds, tests, and delivers capabilities to provide services specified by the design process; conducts systems acceptance testing to mark formal transfer of designs into operations from engineering. - Optimizes the capabilities of IT infrastructure, services, and supporting organizations to deliver cost effective and sustained levels of availability. - Minimizes the impact of incidents and problems on business services caused by errors within the IT infrastructure and prevents the reoccurrence of incidents related to these errors. - Restores normal service operations as quickly as possible to minimize impact on business services. **Requirements**: **Conditions of Employment**: - Three year trial/probationary period may be required. - Temporary Duty (TDY) travel is required approximately 10% of the time requiring the employee to travel away from the normal duty station. - This position requires the incumbent to hold Foundational Qualification Option personnel certification under DoD 8140.01-M (Cyberspace Foundational Options) - and the qualification standards in accordance with DoDDs 1100.4, 5144.02, and 8000.01 or demonstrate qualifying experience as outlined in DoD 8140.03. - Incumbent is required to satisfactorily complete the appropriate training and obtain the required Foundational Qualification Option (FQO) for certification/recertification per Cyberspace Workforce Roles: - 441 (Network Operations Specialist): FQO Advanced; 541 (Vulnerability Assessment Analyst): FQO Basic (or higher); 411 (Technical Support Specialist): FQO Basic (or higher). - Position requires the ability to obtain and maintain a favorable Single Scope Background Investigation (T5/SSBI) with [Secret/Top Secret/Sensitive Compartmentalized Information (TS/SCI)] clearance eligibility. - The incumbent is required to sign a DA Form 5019-R (Condition of Employment for Certain Positions Identified as Critical Under the Drug Abuse Testing Program) - and must pass urinalysis testing, as required prior to appointment and periodically thereafter. (For Top Secret or SCI positions) - This position is designated as mission critical. - Call back and emergency duty are regular requirements of this position. - May be required to carry a Government Furnished Equipment (GFE) cellular device. - Must possess and maintain a valid stateside driver's license. - Must be able to obtain and maintain a USAREUR Driver's license within 60 days of arrival. - Current DoD Employees: If a current permanent CES employee, you shall be granted administrative return rights. If not a current permanent CES employee, you may be granted administrative return rights if agreed to by your CONUS organization. - In accordance with DoD CES Personnel System Implementation Guidance for Overseas Rotations and Administrative Return Rights, employees must be able to satisfy the rotation requirement and tour limitations in DoD Instruction 1400.25 Volume 1230. - Duties of the position may require shifted work hours based on operational or mission requirements. Permanent change of shift will be at the determination of the second level supervision. - The incumbent may also be in an "on-call" status on a rotational basis with other members of their team. **Qualifications**: **Additional Information**: - The incumbent may demonstrate an acceptable experience level as an alternative to a Foundational Qualification Option, however, failure to demonstrate an acceptable experience level and/or acquire FQO certifications may result in a termination of employment. - This position requires the incumbent to possess, or obtain and maintain, a valid regular or official U.S. Passport. **Who May Apply**: **This position is in the Professional Work Category at the Senior Level within the CES Occupational Structure.** To qualify based on your experience, your resume must describe one year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. Specialized experience would be demonstrated by operating and managing Enterprise Collaboration IP and TDM based infrastructure (such as Enterprise Voice Video over IP (VVoIP), Base Emergency Communication Systems, Next Gen 911/Enhanced 911, DSN/DRSN, SIP trunks and circuits); integrating, operating, or optimizing multi-vendor LAN or WAN technologies; interpreting and modifying network device configurations to meet security requirements; developing network architecture drawings/plans and Standard Operating Procedures (SOPs), guides, or proces