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We have a fantastic opportunity for a Global Relocation Specialist to work remotely in Munich, whilst delivering end-to-end relocation and mobility services for a Technology client.
The Global Relocation Specialist will serve as the key point of contact for the Technology client, managing their relocation program.
This position offers full-time remote working from Munich, Germany.
**Responsibilities of the Global Relocation Specialist include**:
- Act as main point of contact for client global relocation issues and queries, solving problems that arise
- Liaising with internal teams whilst serving as the direct point of Client contact for relocation services
- Carry out the pre-assignment briefings and client relocation policy review globally as required
- Handle all components of Relocation, Global Mobility and Destination Services
- Manage all Relocation activities for the client globally not limited to corporate housing, expense management, household good moving and DSP
- Coordinate and manage vendors and suppliers as needed
- Attend corporate client meeting as required
- Serve as point of escalation, proposing suitable solutions to common challenges
- Ensure regular follow-ups are conducted with the client
- Provide continued advice and support to both clients and relocating employees
- Foster professional working relationship with the client and assignee
- Evaluate operational efficiency and recommend process improvement- Minimum of 3 years’ experience working in the global mobility and relocation sector
- Strong customer service skills with excellent communication
- Highly organised with the ability to prioritise tasks
- Able to be calm and professional under pressure
- Knowledge of the end-to-end relocation processes, working with suppliers
- Ability to work under pressure
- Ability to handle multiple requests and prioritise
- Strong verbal and written communication skills, fluent in English and German
