Customer Host

Vor 5 Tagen


Duesseldorf, Deutschland White Stuff Vollzeit

White Stuff is a multi-channel brand with a great heritage and strong values. Founded in 1985, it has now grown to more than 130 stores and concessions in the UK and internationally, selling women's, men's and children's clothing, as well as beautiful accessories and housewares. Our original prints, intricate details and thoughtful design elements reflect our personality and make us refined and characteristic. At White Stuff, we're an outgoing, talented, and like-minded bunch.

We are proud to be part of such a great brand and we love our customers. For us, people are the focus of our work. Therefore, we strive to create and maintain a sense of community and togetherness so that everyone feels like they are part of something special. Responsible business is at the heart of everything we do, and all of our businesses, headquarters, and sales and customer liaisons support a local charity through the White Stuff Foundation.

Tasks

We don't just have salespeople, we have customer host teams responsible for paving the way for White Stuff to become the leader in social retail by making sure our customers have the best possible experience in ours Do stores. These are more than just physical stores; they are places where people can meet and talk. Our store teams are there to ensure that our customers have a unique shopping experience at White Stuff every time.
- You will report to the store's management team and use your extensive product knowledge (don't worry, we'll explain everything to you) To have meaningful and memorable conversations with our customers about the features and benefits of our products and the Recommend ideal items that meet customers' needs.
- As a master at the art of great conversation, you will also chat with our clients about their local community, our partnerships with charities, and events in our store.
- Investing in our employees is our recipe for success, which is why we recently set up a customer host development program to support your ongoing training.

**Requirements**:
In addition to our beautifully designed products, our customers will also find areas where they can relax and enjoy a coffee or tea, special play areas for children and eye-catching creative elements; some of our stores even have their own cinema for children, themed changing rooms and weekly customer events. You'll quickly understand how these experiences ultimately contribute to our commercial success (and are great fun for everyone at the same time) And are an important metric in how your store is performing.

**Benefits**:
As a Customer Host at White Stuff, you are entitled to a number of great additional services, including:

- The chance of a quarterly bonus
- 25 vacation days per year
- 2 (paid contract hours) days in addition to the annual vacation, which you can use for voluntary work on site
- 50% discount and a subsidy for the uniform are granted
- Sick pay plan and life insurance
- Pension contribution


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