Customer Service Representative Emea
vor 2 Wochen
Are you passionate about helping people and thrive on building meaningful customer relationships? Do you enjoy working in a fast-paced, international environment where your communication skills really make a difference? If yes, we’d love to meet you
- Please note that our new colleague for this position must be residing in Germany permanently. The working model will be optionally remote or hybrid. You have the option to work from our headquarter in Nuremberg at any time.
YOUR TASKS
- Preparing quotes and processing orders for both direct customers and our Channel Partners
- Collaborating closely with our global Customer Service team, international Sales colleagues, and Account Executives
- Managing inquiries related to cancellations, invoices, billing, and sales taxes
- Supporting software activations, managing license data, and overseeing subscriptions
- Keeping customer data accurate and up to date in our CRM and e-commerce systems
YOUR PROFILE
- A solid understanding of sales cycles and a passion for providing outstanding customer experiences
- An interest in tech—you’re comfortable navigating technical information and explaining it clearly
- Fluency in both English and German is a must; any additional languages are a big plus
FACTS FOR YOU
- Many possibilities to further develop your individual skillset
- Innovative and creative work environment with plenty of room for new ideas
- A structured onboarding phase with experienced colleagues
- Flexible working hours and a familiy-friendly environment
- Permanent employment contract at our headquarters in Nuremberg
- A great working atmosphere in an enthusiastic international team with flat hierarchies
- Subsidized germany-wide jobticket for public and regional transportation, bike leasing, bicycle cellar (incl. showers) and sufficient parking spaces
- We actively support your health by funding membership of the Urban Sports Club
- Paessler is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 350 employees
INTERESTED?
Your contact person for this great jobs is:
Annalena Klein
**And at the end, a very important note**:
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