Aktuelle Jobs im Zusammenhang mit German Customer Service Host - Düsseldorf - Betway Group
-
Customer Service Specialist- German
Vor 3 Tagen
Düsseldorf, Deutschland TalentWorldGroup Vollzeit**Customer Service Specialist German Speaker (Remote)** **Application Deadline: 12 June 2025** **Training Start Date: 16 June 2025** **About TalentWorldGroup** At TalentWorldGroup, we think globally and strive for excellence. As a pioneering multilingual contact center, we are redefining remote work by building the workplace of the future. We offer...
-
Customer Service Representative
vor 1 Woche
Düsseldorf, Deutschland FH Collective Academy VollzeitAre you fluent in German and passionate about providing excellent customer service? We are looking for motivated, service-oriented professionals to join our international team in Greece! Your Responsibilities: Handle customer inquiries via phone, email, and chat in German and English,Provide accurate, empathetic, and timely support,Stay updated on product...
-
Customer Service Representative
vor 2 Wochen
Düsseldorf, Deutschland MKIT Giantsage Vollzeit**Key Responsibilities**: - Timely feedback on customer queries, conduct statistical analysis, and collaborate with relevant departments to drive product optimization and upgrades. - Regularly review work processes, continuously improve work methodologies and skills to provide more professional services, enhancing the user experience. - Undertake additional...
-
Customer Service Representative
vor 1 Woche
Düsseldorf, Deutschland MD7 International (Communications) Vollzeit**CONDITIONS**: **Contract**: Permanent, Full-Time **Location**: Düsseldorf, Hybrid **IN A NUTSHELL**: Are you a motivated, results-driven individual with a passion for helping customers? If so, the role of **Customer Service Representative** at MD7 — or as we call it, **Landlord Relations Consultant** — could be the perfect fit for you. In this...
-
Customer Service Representative
Vor 5 Tagen
Düsseldorf, Deutschland MD7 International (Communications) VollzeitCONDITIONSContract: Permanent, Full-TimeLocation: Düsseldorf, HybridIN A NUTSHELLAre you a motivated, results-driven individual with a passion for helping customers? If so, the role of Customer Service Representative at MD7 — or as we call it, Landlord Relations Consultant — could be the perfect fit for you.In this position, you’ll be the go-to...
-
Customer Service Specialist
vor 23 Stunden
Düsseldorf, Nordrhein-Westfalen, Deutschland Stora Enso Vollzeit 40.000 € - 70.000 € pro JahrPart of the global bioeconomy, Stora Enso is a leading provider of renewable products in packaging, biomaterials and wooden construction, and one of the largest private forest owners in the world. We believe that everything that is made from fossil-based materials today can be made from a tree tomorrow. We employ approximately 19,000 people.Be part of a...
-
Host Product Coordinator
vor 1 Tag
Düsseldorf, Nordrhein-Westfalen, Deutschland QVC Vollzeit 60.000 € - 90.000 € pro JahrWorking at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.Your Opportunity, Your TeamThe Host Product Coordinator supports QVC and HSN, and play a...
-
Customer Service Representative
vor 3 Wochen
Düsseldorf, Deutschland Hays VollzeitThis is a job in Ghent, Belgium. We are looking for people who want to relocate to Belgium. We can provide support for the relocation. Customer Service Coordinator - BeNeLux Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a...
-
Customer Service Representative
vor 3 Wochen
Düsseldorf, Deutschland Hays VollzeitThis is a job in Ghent, Belgium. We are looking for people who want to relocate to Belgium. We can provide support for the relocation. Customer Service Coordinator - BeNeLuxTransport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a...
-
Customer Service Advisor EMEA
vor 1 Woche
Düsseldorf, Nordrhein-Westfalen, Deutschland Bio-Techne Vollzeit 35.000 € - 55.000 € pro JahrBy joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.Reports To:Customer Services Team LeaderLocation:Dusseldorf, Germany (on-site)Hours of...
German Customer Service Host
vor 2 Wochen
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”, or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique
Who we are
We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.
At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
As a German Customer Service Host, you’ll hold a very exciting role within the growing Customer Support Department at Betway. Operating within the e-commerce industry, we provide excellent services to our international clients and their businesses.
The core element of Betway are our people, as we recognize that the employees are the driving force of the business, hence we ensure that we employ individuals with high potential allowing them to develop their career and themselves within the business.
What you’ll be doing
As part of your role, your responsibilities will include:
- Assist on tasks within other regions by using company translation tools provided, this is only if all tasks on the product that you are scheduled to work on have been completed
- Processing and resolving of incoming and outgoing contacts in a multimedia environment
- Processing pertinent information into relevant databases
- Completion of tasks assigned during shift
- Customer relationship building and management as well as cross selling of products and services
- Problem solving tasks during shift
- Handling and taking full responsibility for customer related queries
- Excellent time management and adherence to schedule
- Performing extra tasks given by managers / shift supervisors as required.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- German as a first/native language - strong written and verbal communication skills
- Fluency in English - strong written and verbal communication skills
- Valid work/residence permit to work in Germany
- Availability to work on 24/7 shift patterns.
Desirable skills you’ve got up your sleeve
It would be great if you also have some the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Minimum of high school qualification
- 2 years’ work experience post qualification
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
What you’ll get back
We offer a great variety of personal and profess
