Administrative Support Assistant

**Summary**: Click on the "Learn more about this agency" button below for **IMPORTANT** information. This position is located at the Ansbach Veterinary Treatment Facility. **This job is open to**: **The public**: - U.S. Citizens, Nationals or those who owe allegiance to the U.S. **Clarification from the agency**: U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation. **Duties**: - Serves as the point of contact for the day-to-day front office operations of a veterinary clinic. Coordinates with clinic management to establish clinic schedule and appointment availability. - Receives telephone calls and visitors to the clinic, determines the nature of call or visit, obtains identifying information, and verifies the patient's eligibility for treatment. - Updates the existing medical record or collects sufficient information to prepare new record. Provides concise accurate information to veterinary care provider on nature of the visit. - Dispenses medications, annotates prescriptions and refills prescriptions in accordance with facility policies and procedures. - Serves as clinic ordering official and Government Purchase Cardholder. Processes purchasing documents. At various times, orders, receives, and inventories veterinary supplies and pharmaceuticals. - Completes bi-weekly payroll reports. Prepares and submits required end of month reports. Assists with preparation of the yearly clinical budget. Initiates personnel actions at the direction of management. **Requirements**: **Conditions of employment**: - Direct Deposit and Social Security Card is required. - Meet qualification/eligibility/background requirements for this position. - A one year probationary period may be required. - Ability to work occasional Saturdays for special events. - Must be able to receive all mandated immunizations to work in a direct-patient capacity and/or veterinary environment. - Must not have an aversion to animals, blood, bodily fluids, animal tissues, strong odors, needles, or sharp instruments. **Qualifications**: **Minimum Qualifications**: - Progressively work experience which demonstrates the knowledge and skills required to perform the duties of the position. - Basic computer skills to include proficiency in Microsoft Suite or equivalent. - Experience in using a point of sales software. - Basic arithmetic expertise to balance cash draw, accept payments and provide change accurately. - Typing proficiency - 40WPM. **Best Qualified Criteria**: - Clerical experience in a Veterinary Clinic or equivalent or working in an outpatient medical facility/operations as clerical-administrative support. **The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.** **Education**: This job does not have an education qualification requirement. **Additional information**: **Area of Consideration**: **Salary Information**: Salary is pro-rated based on a 40 hour work week. Hourly salary is: NF-03 $15.75ph ($32,870pa) - **PCS Costs** - Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest. **Pay-Band (NF or CY) Allowances and Differential** - This is a pay-banded position. - Sunday premium pay may be authorized by the Garrison Commander. **_If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay._** When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). - Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600. - **Note: this position is not authorized for Sunday premium pay and night differential.** **Incentives and Bonuses** - Incentives will not be paid. **Foreign Overseas Allowances** - Foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility. - Employment Overseas provides a lot of additional benefits & entitlements, for information click here. - Applicants must comply with the Exceptional Family Member Program, for information click here. - Logistical support (i.e. ID card/Command sponsorship) is not provided for this employment opportunity. **Please check out our Applicant Information Kit**: **Scheduling Informatio