System Administrator

Job Introduction
At Serco, we strive to promote and enable the diversity, development, wellbeing and safety of our people. We understand that healthier, happier employees go hand-in-hand with strong business performance, enhanced productivity and better outcomes for those we serve. We want everybody who works for Serco to have a positive experience and access to opportunities to develop in their chosen careers.

The Joint Research Centre (JRC) is the European Commission's science and knowledge service which employs scientists to carry out research in order to provide independent scientific advice and support to EU policy. Serco is currently looking for a **System Administrator** to join our **great team in Karlsruhe, Germany**

Does working in a Serco environment sound appealing to you?

We would love to hear from you and your interest in this new job opportunity

Main Responsibilities
As **System Administrator** you will concentrate your activities on the following:

- 2nd level support
- Installation and configuration of system components and server software
- Operating and monitoring of infrastructure, systems, servers
- Perform configuration management tasks & procedures
- “Incident handling, problem handling: analysis and resolution, problem definition, analysis and resolution: preliminary diagnosis of software and hardware problems, co-ordination with the central IT departments “
- Advise in areas such as capacity management, contingency planning, IT service continuity management, automation of repetitive tasks, security
- Coordinate with hosting services
- Coordinate with database management teams
- Scripting & configurations in context of systems & infrastructure
- Handling of backups and restore operations of systems & infrastructure
- Participate in defining and documenting configuration of systems & infrastructure
- Participate in defining and documenting operational procedures
- Participate in architectural design/reviews
- Draft technical content for knowledge base for use of upstream support teams
- Evaluation and implementation of security standards
- Security administration and monitoring, in adherence to the security rules imposed by the Commission’s central security service (complemented by local rules where needed); under supervision of the LISO (Local Information Security Officer)
- Participation in coordination and project meetings

**_ Do you think you are the person we are looking for? See below what experience or knowledge you should bring_**:

- Expert knowledge of the Windows or Unix or Linux operating system in the versions used in the Commission.
- ITIL knowledge Ability to participate in multi-lingual meetings, ease of communication.
- Capability of integration in an international/multi cultural environment, rapid self-starting capability and experience in working in team.
- Able to cope with the fast changing technologies.
- Able to cope with the needs of multi-language deployments.**_Important:_**
- Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law._
- Applicants are reminded that they will be requested to produce such documentation during the recruitment process._
- Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization._

**_Data Protection:_**
- When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.You may submit a written request revoking your consent to this agreement at any time._

About The Company
**Why should you join Serco ?**

At Serco not only is the nature of the work we do important, everyone has an important role to play.
- Meaningful and vital work_ - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.
- A world of opportunity_ - You’ll be wholeheartedly supported with development and career progression
- Great people_ - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

**What we offer**
- Chance to contribute to innovation in the public services sector
- A company passionate about diversity and inclusion
- Permanent employment with comprehensive Serco Benefits package.

**About Serco**

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.

We are a team of 60,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

**Apply**

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportuni