Mailroom Clerk

Hiring Path:

- Open to the public

Who May Apply/Clarification From the Agency:
For USEFM - FP is 09. Actual FP salary determined by Washington D.C.
- U.S. Eligible Family Member Citizens (USEFM)

Security Clearance Required:
Public Trust - Background Investigation

Appointment Type

Term appt, NTE 4 yrs

Appointment Type Details:
Not to exceed 5 years

Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:
The work schedule for this position is:

- Full Time (40 hours per week)

Supervisory Position:
No

Relocation Expenses Reimbursed:
No

Travel Required:
Not Required

**Duties**:
The Mailroom Clerk receives, dispatches, sorts, and distributes mail from multiple sources. These include but are not limited to local and international mail, Diplomatic Post Office (DPO) mail, diplomatic pouch material, the U.S. Military and commercial courier services. The incumbent will act as the shipping agent or facilitator for regional and global partnerships including U.S. Embassy Cairo DPO and unclassified pouch, A/LM Health Expedited Logistics Program (HELP), and the U.S. Military Air Mobility Command (AMC). The incumbent spends a large percentage of the time
serving customers at the Mailroom service window. The incumbent is supervised by the Mailroom Supervisor/Assistant Mailroom Supervisor with overall supervision by a designated GSO employee.

**Qualifications and Evaluations**:

- Requirements:
EXPERIENCE:

- One year of experience in customer care, office assistant, or clerical work.

JOB KNOWLEDGE:

- Knowledge of standard office practices, Department of State DPO, Pouch, and host country post regulations and procedures; local post offices, airports, and local courier systems; good understanding of Mission’s organization/practices/procedures.
- Education Requirements:
Successful completion of high school or local equivalent is required.
- Evaluations:
LANGUAGE:

- English level III (Good Working Knowledge) Reading/Writing/Speaking is required.

This may be tested.

SKILLS AND ABILITIES:

- Good organizational skills, thoroughness and accuracy in processing documentation, ability to work well in a team environment.
- User knowledge of Microsoft Office Suite. Must possess excellent customer service skills and be able to work independently on a routine basis.
- Must have a valid driver’s license.
- Must be willing to work flexible hours, if required.
- Must be able to lift 30 kilograms/66 pounds and safely move up to 250 pounds with assistance from coworkers or use of mechanical devices.

**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
- Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

**Benefits and Other Info**:

- Benefits URL:

- Review our Benefits
- Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Germany may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.
- Other Information:
For the current COVID-19 Requirements please visit the following link.

HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

**This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.