Business Continuity Lead

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

„The Business Operations department takes care of all aspects of Billing and money collection of our B2C customers in DE and AT as well as the areas of Treasury, Property Services & Security, Resilience & Safety. Here we ensure, among other things, that we've state-of-the-art corporate security, professional business continuity and crisis management as well as health & safety management in Sky DACH and are constantly developing these capabilities. Our goal is the protection and high satisfaction of our internal and external customers. We strive for continuous improvement and thus make an important contribution in the implementation of future-oriented projects, whether locally or jointly with Sky Group.“ - Michael Hoffmann, Senior Vice President Business Operations

**What you’ll do**
- In the context of Business Continuity (BC), you're responsible for the identification of BC risks, the implementation and the review of the existing BC plans in the areas
- You're in charge of the development, coordination and creation of playbooks for various incident and crisis situations
- Continuous adaptation of the group-wide Business Continuity Toolkit to current changes in the organisation and business is part of your daily business
- You'll support the Resilience Team in regular crisis simulation exercises, the crisis management structure and the ability of Sky DACH to react to emergencies and crisis situations
- Your job is to manage quality assurance and internal audits related to business continuity and operational resilience
- You'll support the Resilience Programme by organising and coordinating the Resilience Governance Committees
- You'll be involved in all topics in the area of Operational Resilience, you'll maintain a close exchange with the relevant Group functions and contacts in the company and work closely with the teams from the areas of Resilience, Security and Health & Safety across countries
- As part of early risk identification, you'll analyse national and international developments and events with emergency or crisis potential for Sky together with the Sky Group specialists and take care of the inclusion of corresponding proactive and reactive measures in the existing business continuity plans

**What you’ll bring**
- You've a university degree, ideally with a specialisation in resilience, crisis management, risk and security management or a comparable qualification, as well as at least 8-10 years of relevant professional experience - experience in the media, telecommunications or digital industry is an advantage
- Outstanding problem-solving skills and very good analytical and conceptual abilities characterise you
- Your strengths include the ability to work under pressure and on your own initiative, as well as a high level of motivation & teamwork combined with goal
- and quality-oriented action
- Self-initiative and assertiveness as well as very good communication and presentation skills across all hierarchical levels set you apart from others
- You've already gained work experience in an international environment and in matrix organisations
- A confident handling of MS Office programmes as well as a good command of written and spoken German and English round off your profile

**Our benefits**:
At Sky, we'll give you our full support, so you'll be all set to achieve your best. Our range of rewards really are something special, here are just a few:

- Free Sky - watch all our content for free
- Hybrid working model (60/40)
- Flexible working hours with overtime compensation
- 30 days of vacation + Holiday Buy
- Subsidized Deutschland Ticket
- Company pension scheme

**Inclusion**:

- regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.

**Why wait?**

**A job you love to talk about.**

Sky Deutschland GmbH
People & Organisation
Your Contact: Anna Maria Hirner