Operations Control Management

**JOB DESCRIPTION** About J.P. Morgan Corporate & Investment Bank**
J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

**Posting Description**

The Operations Control Management (OCM) - Associate (all genders) is part of the JPMSE OCM team who acts as Control partner for Operations management, reviewing Operations processes, analyzing execution and enhancement of controls, detecting risks and issues within Operations management’s processes and finding solutions to remediate identified control gaps.

The incumbent has a coordination and consolidation role, focusing on JPMSE Operations’ activities, processes and priorities. The Associate has to partner with stakeholders and teams across Operations in all lines of business represented in the legal entity, understand Operations’ risk and control management framework and its effectiveness and leverage our firmwide OCM organization to support and drive consistencies. Global partnership, relationship management and collaboration is key to all aspects of this role.

**Job Summary**

OCM is part of the first-line-of-defense in JPMSE Operations. OCM is responsible for the oversight of the control environment for the Operations functions that support the business. OCM works in partnership with the BCM and Operations to provide the business with a comprehensive view of control risk, acting as trusted Operations control advisor with Operations on managing control, risk governance implementation and reporting.

If you are interested in the evolving regulatory and controls environment under which JPMSE operates and you have a regulatory, risk controls and governance background, ideally gained from working in the financial services industry or you have a Big 4 background in audit or advisory, this will be an excellent opportunity for you to grow your career at one of the global leaders in the industry.

**Responsibilities**:
The role will include but will not be limited to:

- Manage Daily Health Check (DHC) process - review issue root cause, provide guidance on corrective actions, ensure timelines are met.
- Targeted operational risk reviews & control design - target and execute proactive process-control deep dives based on data analysis, themes and trends, emerging risk and cycle.
- Risk identification and assessment - review risk event and errors internally and externally where relevant for themes and emerging risk.
- Audit and regulatory review coordination - coordinate interactions with audit, compliance and regulators through exam process.
- Monitoring the control environment - implement comprehensive operations risks metrics reporting and trigger-based escalation processes.
- Lead recurring meetings with operational teams.

**Required qualifications, capabilities, and skills**
- Bachelor’s degree in business administration, economics, mathematics, statistics, or a similar qualification.
- A minimum 5 years of relevant working experience in the financial services space, ideally with a risk management, controls, regulatory, public accounting background.
- Intrinsic motivation to question and to analyze data. Demonstrated experience in working with data visualization techniques and data analytics software.
- Prior experience in the preparation of information and analysis for senior management, and experience in presenting to senior audiences when required.
- Ability to build upon a basic idea or general direction and convert into a disciplined and focused process to deliver a desired outcome, without the need for constant oversight.
- Excellent interpersonal skills with the ability to successfully engage and influence a broad range of individuals across various businesses and key support functions.
- Self-starter with strong initiative and an ability to take ownership, with curiosity, the desire to challenge and query, and the ability to work independently as well as in a team.
- Ability to quickly engage with new concepts, systems, processes and initiatives.
- Ability to communicate results of an analysis through comprehensive reporting, by presenting statistics about the data, lists, and/or visuals.
- EU banking regulations know-how would be considered a plus.
- Fluency in English is a prerequisite; knowledge of German would be a plus.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to