Customer Success Executive
vor 1 Woche
-Frankfurt, Germany
€45 to €50k fixed plus variable part
Permanent
Fantastic Entry Level RoleFrankfurt based, 3 days office / 2 days home officeThe Company: Technology company with both cloud and AI solutionsThis is a client focused role. Your clients are mainly in the financial services, corporate or legal arena-
An interest in Technology and how it will shape the future of financial transactions is essential as is the ability to effectively communicate with clients in German.The Role: After a period of training on the technology and how to support clients using it your role will involve onboarding of clients and manging relationships.You will be the key go to person for new clients when they have any issues using the system.You will be supporting German clients so fluency in German is essential. English is also required.You will follow up with clients and ensure they are happy and feel supported.On a day to day basis you will be involved in the onboarding and training of both new and existing clients. You will also attend client pre sales meetings.This role has a strong focus on relationship building so you will enjoy networking with clients on a regular basis. You: You have recently completed your studies and have had some client focused experience.This role is all about attitude, so enthusiasm and interest for Technology is essential. Everything else you can learn.Fluency in German and English is essential.Your Benefits: Excellent Training and attractive salary.
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