Sales & Network Specialist/ Customer Care
Vor 7 Tagen
We are currently looking for a **Sales & Network Specialist/Customer Care Specialist (M/F/d)** to support a premium brand in **Dietzenbach** or **Cologne** If you speak **Dutch on a native level** and you are **confident in English** too (at least B2 level), we might be looking for you
**The role**
- You are the first contact for all customer and prospect inquiries of an aspiring electric car manufacturer in terms of guiding them becoming a customer and later helping them in all terms of the ongoing customer relationship.
- You will handle all inquiries with confidence, using the latest technology and with a strong service orientation.
- Customer satisfaction is your main goal when handling complaints and finding the best possible solution.
**What do we require from you?**
- Commercial studies or relevant experience
- Knowledge in Dutch on C2 level (native)
- Good knowledge of English (B2)
- Knowledge of German/Italian/Flemish/French is an advantage
- Several years of experience in customer service, ideally within the automotive trade
- We require a high level of service orientation, a personable manner, and a good way of expressing oneself
- Experience in sales is an advantage
- Willingness to work on weekends (one or two Saturdays in a month)
**In joining MSX, you can enjoy**
- Competitive salary
- 28 days annual leave per year
- Hybrid working model (on-site & remote)
- Diverse team
- The possibility to grow professionally and learn more about the automotive world
- Relocation package
**Who are we?**
MSX is a leading technology - enabled business process outsourcing company that provides state of the art solutions and services to automotive business in more than 80 countries. For over half a century, our strategic solutions have helped car manufacturers and their dealer networks thrive within the evolving automotive industry.
Working at MSX means being part of a motivated, successful team.
We focus on three key principles: empowering our people to contribute to company development; creating systems and processes that support organizational and personal growth; and fostering people’s growth by promoting an entrepreneurial approach to work.
**Why would do you choose MSX?**
Besides a competitive salary and benefit package, we provide a supportive, inclusive environment. You will have the opportunity to work for a premium automotive company.
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