Enhanced Due Diligence Specialist

vor 1 Woche


Eschborn, Deutschland Concardis Vollzeit

Company Description

Nets powers payment solutions for an easier tomorrow for banks, businesses and consumers across Europe. We are a part of Nexi Group - The European PayTech.

Handling billions of transactions annually, Nets, is among the solid payment processors in Europe. We keep a tight focus on making it even easier and more intuitive for our customers to handle digital payments and related services. This has made us a trusted partner to more than 700,000 merchant outlets, including 140,000 online merchant outlets, more than 260,000 enterprises and over 250 banks across Europe.

**Job Description**:
**Location: Eschborn, Cologne, Munich**

**You’ll be powering our Enhanced Due Diligence and Investigations DACH Team**

As part of the Enhanced Due Diligence and Investigations Team in the Anti Financial Crime (AFC) organization you’ll join an open and sharing community with highly skilled colleagues. You can come as you are and be at your best at Nets.

The Enhanced Due Diligence and Investigations Team is in charge of the escalation process within complex Know-Your-Customer (KYC) cases provided by Sales and the Operations departments, providing guidance to before-mentioned departments, driving all efforts to ensure compliant processes and their further improvement/development e.g. KYC-process, Ongoing Due Diligence (ODD) or Enhanced Due Diligence (EDD) for Nets to meet the strategic AML goals.

The Enhanced Due Diligence and Investigations Specialist is the first contact person for our frontlines e.g. Sales and Operations teams to give clear guidance on the handling of complex KYC-cases. This role will be a strong driver for both developing and further optimization of existing processes according to the current German AML regulation.

More specifically your responsibilities include:

- Follow established written procedures and guidelines, provide technical and analytical support to our frontlines
- Use established techniques to analyse and assess complex customer cases, support problems/initiatives requiring exception handling and/or coordination of multiple stakeholders and/or product/services specialists to resolve
- Assist with managing projects and/or implementation of new initiatives, systems, products and services and processes coordination across multiple business functions
- Assess and analyse Know Your Customer (KYC) information
- Perform enhanced due diligence as required by AML policy
- Managing the coordination of workflow to the business to ensure timely resolutions
- Serve as the first point of contact for our frontlines and Management
- Supporting the Pep & Sanction Screening and related escalations

**Qualifications**:
Skills and experience:

- 3-5years of experience working KYC/AML processes, ideally within the financial services sector with focus on B2B clients
- Experience in Pep & Sanction Screening
- Detail oriented and a strong analytical skill set
- Strong communication and presentation skills, verbally and in writing, as you will be required to communicate with people with diverse skill sets and seniority across Nets
- Strong in English and German, both spoken and in writing

Personal qualifications
- Excellent team player
- Focused on delivering excellence
- Passion for compliance
- Natural instinct to develop and improve status quo

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