UX Service Designer

**Siemens Digital Industries Software - Where today meets tomorrow.**
**Let's make the difference together**

**Meet the team -**
**Video**
Siemens Digital Industries (DI) is an innovation leader in automation and digitalization. Closely, collaborating with partners and customers, we care about the digital transformation in the process and discrete industries. With our Digital Enterprise portfolio, we provide and encourage companies of all sizes with an end-to-end set of products, solutions and services to integrate and digitalize the entire value chain. Meaningful optimization for the specific needs of each industry, our outstanding portfolio supports customers to achieve greater efficiency and flexibility. We are constantly adding innovations to its portfolio to integrate groundbreaking future technologies. We have our global headquarters in Nuremberg, Germany, and have around 75,000 employees internationally.

We offer a role with responsibility, independence and the possibility to contribute proactive. We foster a teamwork culture with room for individual development

**About the role / Segment**
MindSphere is the world's leading Industrial IoT Solution from Siemens. As part of Siemens Xcelerator product portfolio, MindSphere bridges the gap between OT (operations) and IT, enabling our customers in their digitalization journeys to gain competitive advantage from IoT, data analytics and closed loop design and manufacturing. Born in the Cloud, MindSphere is a set of Solutions and packaged business capabilities in the public Cloud (multi-tenant) and as dedicated private Cloud offerings for our largest customers as part of their Virtual Private Cloud or Local Private Cloud as Software As A Service (SaaS).

To strengthen our UX team within the MindSphere R&D, Siemens Digital Industry Software is seeking a UX Service Designer, with UX Research expertise, who can co-create, synthesize and communicate across our organization and take the MindSphere user experience to the next level in our journey of building the world’s leading IOT Solutions as part of Siemens Xcelerator.

If you are a customer focused experienced service designer, with a passion for creating world class experiences for our customers by transforming how they design and create products driven by data in context using our software, then we would love to meet you

**Area of responsibility**

Your contributions will elevate our software Solutions, servicing specific journeys across many touchpoints for users. Your work and facilitation skills will enable us to take the end-to-end developer and end user experience to the next level. You will frequently meet with Product Managers, Product Designers, architects, developers and Customer Service Managers to advise, align and have your share in strategizing next steps.

**Your qualifications**
- 5+ years of professional experience in a design consultancy or equivalent position
- Proven track record of shipped services and products
- Demonstrated experience of working with complex digital products, enterprise products and tech ecosystems
- Deep expertise in human-centered design and service design
- Ability to visualize the service experience through the lens of different diagrams
- Ability to communicate in different styles ranging from visual artefacts to in-person discussions with the goal of communicate complex matters in a simple manner.
- Active listener, ability to understand and address points of tension, ability to challenge others in a constructive way, ask questions that lead to clarity
- Self-motivated, able to work independently but also collaborative and driven by group critique
- Excellent graphic design and typographic skills are a plus

**Working at Siemens Software**
**Why us?**

Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow‘s reality.

Siemens Industry Software is an equal opportunities employer and does not discriminate unlawfully on the grounds of age, disability, gender assignment, marriage, and civil partnership, pregnancy and parental, race, religion or belief, sex, sexual orientation, or trade union membership.

**Siemens. Making real what matters**
If you want to make a difference - make it with us

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**Organization**: Digital Industries

**Company**: Siemens Industry Software GmbH

**Experience Level**: Experienced Professional

**Full / Part time**: Full-time