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Sr. Technical Writer
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What's the role?:
**About the team**:
The
**About the role**:
As a
**Responsibilities**:
As a member of the Technical Writing team, you will:
- Be curious about how HERE products work
- Develop product expertise for those products you support
- Gain hands-on experience using the product
- Understand the overall HERE platform and how all the offerings are related
- Participate in the Agile process:
- Attend Agile ceremonies (scrums, demos, retrospectives)
- Take ownership of the tasks assigned to you
- Collaborate with scrum teammates to meet sprint commitments related to documentation
- Facilitate reviews by setting deadlines and following up to drive the review to completion
- Write high-quality documentation:
- Focus on the user's perspective
- Understand and follow HERE technical writing standards
- Write documentation that is clear and free of jargon
- Know how your doc fits into the overall HERE documentation architecture and place information in the appropriate location
- Raise issues when the architecture may need to be adjusted
- Test documentation by executing the procedures as written and confirming that the procedure is correct
- Know the HERE doc tools
- Have expert knowledge in how to use the the HERE doc platform to write, review, approve, and publish documentation for your products
- Be able to help developers and other non-writers contribute to documentation
- Identify areas for improvement
Who are you?:
- 5 years of experience as a technical writer, with a focus on documentation for a developer audience
- Excellent writing skills and ability to conform to a style guide based on U.S. English
- Experience working as a technical writer in an Agile team and collaborating with product managers, product owners, and developers
- Experience documenting REST APIs
- Experience working in a docs-as-code environment
- Technical skills:
- Git
- Markdown
- DITA
- OpenAPI
Bonus if you have experience in:
- Working with location data and maps
- Writing code examples for use in documentation
- Using GitLab to manage documentation source files
- Creating video to augment written documentation
**What do we offer**:
Our culture is founded on openness, teamwork and honesty, with colleagues who are forward-thinking in their field, resilient and above all, strive for the best. One team, where everyone makes a difference and everyone is heard. We offer a very interesting compesation package always taking personal development and a healthy work-life balance in consideration.
LI-SS1
HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Who are we?:
HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us. Watch Video
