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Customer Acquisition Specialist
vor 2 Wochen
Hannover, Germany
Sales
1229
**Job Description**:
About Graitec Group
Founded in 1986, Graitec is a global, leading, Building Information Modeling (BIM) provider helping its architectural, engineering, construction and manufacturing customers to CREATE, SIMULATE, FABRICATE and MANAGE projects.
The company is driving growth through 3 highly complementary activities:
ü Value Added Reseller of Autodesk solutions
ü Software Editor of a suite of products complementary to Autodesk solutions for the construction industry.
ü Services such as training, consulting and support with a consistent focus on customer satisfaction.
Experts & Talents from all over the world.
Our team is made of more than 500 outstanding talented people, distributed across our 50 offices in 13 different countries, enabling us to meet our customer needs around the globe.
The team is known for its accountability, agility and customer centricity as well as for its ambition for both business growth and impactful innovation with more than 25% of our team in Research & Development roles.
Strengthening our international leadership position.
We are honored to serve more than 100 000 customers worldwide who achieve more thanks to our technologies. We rank in the Top 5 performant Autodesk Partners worldwide.
Our ambition is to double our business in the coming few years as we have done over the last 4 years from both organic growth & acquisition. This is why we are investing heavily in our ongoing transformation & growing our teams globally.
About the Team Hiring
About the Team hiring
Overview
About the Role
Role purpose/Objective
The Customer Acquisition Specialist (CAS) is a highly driven sales professional with a successful track record of winning new business. The CAS has the primary responsibility for demand generation activities to win new customers, for servicing incoming sales enquiries and for booking demos/meetings for the Account Management and Solution sales teams in your territory
The CAS works closely with Presales, Account Managers, Solution Sales, Services and Marketing in winning new business.
Key Responsibilities
Managing the new business sales process (for smaller sales opportunities) from lead identification through to close.
Servicing incoming sales enquiries and booking demos/meetings for Account Managers and Solution Sales.
Meeting specific KPI targets around calls, quotes, win rate, meetings booked, etc
Identifying decision makers within targeted leads & prospects and acting as a trusted advisor in analysing customer needs, clarifying expectations, and successfully communicating and selling Graitec/3rd Party products and solutions.
Diligently following up with quotes after sales calls.
Organising attendance to industry events; Webinars, conferences, etc
In a structured manner coordinating and utilising external sales resources, presales and management to win new business.
Key Performance Indicators
Revenue, Margin and Seats from new logos
new logos signed
business meetings/demos booked for Account Managers / Solutions Sales/ Technical Specialists. (ie Leads accepted by AM/SS/TS)
Timely follow up of Leads (within XX hrs)
**Responsibilities**:
About You
Required skills and experience
**What you must have done already**:
2+ years of experience of Sales Development, SaaS, and services solutions to B2B customers in the CAD, AEC, MFG, Telecom or IT markets
Fluency in German (spoken/written)
Good English (spoken/written)
Cold calling technique - ability to contact individuals who have not previously expressed interest in the offered products or services
CRM experience and process strategy for keeping every customer interaction personalized and meaningful
Ambitious, driven, and competitive mind-set.
Adaptability, in a fast-moving environment
Ability to remain calm, intentional, and focused to exceed expected results
Experienced in prospecting best practice and developing new business opportunities with net new customers, identifying and selling to customer needs utilising a consultative sales approach.
Demonstrated ability to support multiple product lines in a growing, fast-paced environment.
**Qualifications**:
**What is nice to have**:
Working knowledge and experience of the Architecture, Engineering, Construction, Manufacturing or CAD markets
Experience of selling Autodesk SaaS Solutions
Knowledge of BIM
Interview Process
At Graitec, we’re proud to be committed to diversity and inclusion in the workplace.
**Interview Process**:
- Screening/Get to know discussion
- Hiring Manager
- Peer of hiring manager or key stakeholder to the role from another organization
- Business Unit leader
