Administrative Support Assistant

**Summary**:
This position is located at Hohenfels Child Development Center. This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires.

This position is eligible for the NAF benefits package and leave accrual.

**Hohenfels offers childcare paid at 100% for the first child and 25% for the second child.**

**This job is open to**:
**The public**:

- U.S. Citizens, Nationals or those who owe allegiance to the U.S.

**Clarification from the agency**:
U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation. US Citizens currently residing within the commuting area of Hohenfels, Germany. US resident alien family members of US sponsors who are citizens of NATO countries other than Germany and possess a valid green card and US Social Security Number (SSN).

**Duties**:

- Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
- Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
- Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
- Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.
- Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.

**Requirements**:
**Conditions of employment**:

- Must be 18 years of age or older at time of appointment or placement into the position.
- Direct Deposit is required.
- Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15.m., and a Child Care Tier 1 background investigation is required.
- Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations.
- A one year probationary period may be required (either initially or upon conversion, if applicable).
- Successful completion of annual training requirements within the prescribed time frame and demonstrated on the job competence is required.
- Travel to on and off post locations may be required.

**Qualifications**:
**NF-02 Qualifications**:

- Experience using office automation to prepare documents, manage files, and maintain records.

**NF-03 Qualifications**:

- Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence.
- Must possess experience demonstrating customer service and business communication skills.
- Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources.
- At least 1 year experience equivalent to the next lower grade level NF-02.

Applicants that possess the highly qualified criteria may be sent first for consideration. Additional certificates will be sent at managements request. Referrals and selections can be made at either grade.

**Education**:
There is no education requirement for this position.

**Additional information**:
**Area of Consideration**

**Manual Application**

**PCS Costs**
- Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.

**Pay-Band (NF or CY) Allowances and Differentials**
- This is a pay-banded position.
- Sunday premium pay may be authorized by the Garrison Commander. **_If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay._** When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
- Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of n