Aktuelle Jobs im Zusammenhang mit Visa Application Centre Agent - Berlin - TLSContact
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Product Manager – Affluent Debit
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Product Manager – Affluent Debit
vor 2 Wochen
Berlin, Deutschland Visa Vollzeit 36.000 € - 120.000 € pro JahrCompany DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
Visa Application Centre Agent
vor 2 Wochen
At TLScontact, with our experienced interaction experts, we make international travel safe & easy for both governments and citizens, while providing exceptional customer experience and engagement.
We manage visa and consular services for government clients around the world ; we concentrate on providing the administrative aspects of the visa process via a global network of Visa Application Centre, allowing our government clients to focus on their core decision-making role.
Your main missions will be:
- Handle day-today Visa Applications according to our Client process
Greeting all customers,
obtaining bio-metric data (picture & finger-print)
Take other documentation
- Propose & Sale Added Value Services (AVS) to Visa applicant according to their needs (courier services, premium services etc )
- Provide a first-class service and a positive customer experience
- Flag to Management situations or issues that may give rise to concern
- Support the ongoing improvement within the center
Essential Requirements:
Language: fluent English and German
Great customer service skills & presentation to be engaging direct liaison with the public
Working in a fast-paced and at times highly pressured environment
Experience in a Public Sector/ Tourism field
International experience (multicultural Group or experience aboard)
What we offer:
Salary**:2 350 EUR monthly/gross**
Sales bonus based on collective team performance: up to 15% of the monthly gross salary
9 euros of meal voucher (swile card) - paid at 50% by the company
Pension scheme of 100 euros / month after 1 year
50% of transportation reimbursement
Access to a training platform (Udemy) - to obtain valid certifications
A diverse and multicultural environment within a global organization
**Job Types**: Full-time, Contract
Contract length: 12 months
Pay: 2,350.00€ per month
Ability to commute/relocate:
- Berlin: Reliably commute or planning to relocate before starting work (required)
