Design Lead, Merchant Team

Product Design
Berlin, Germany
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
We’re looking for a sharp, execution-driven Design Lead to join our Merchant team at Wolt. This team builds self-serve, scalable tools for our merchants across 23 countries—delivering new 0 1 products that empower partners to onboard, grow, and succeed independently. In today’s rapidly evolving product landscape, we’re not looking for someone to simply manage—we’re looking for someone to lead from the front.
This role is ideal for someone who’s equally comfortable driving strategy and jumping into the work, who can inspire their team under pressure, and who sees ambiguity as an opportunity, not a blocker.
**At Wolt, we’ve evolved what design leadership looks like**:
From managing process to leading with conviction and momentum
From coaching on craft to raising the bar through direction and example
From aligning on frameworks to driving clarity and vision from first principles
From interpreting strategy to shaping it alongside your product and engineering peers
We’re looking for someone who brings taste, speed, agency, and autonomy—someone who can make bold calls, build alignment quickly, and execute at a high level without waiting to be told.
This role is based in our tech hub in Berlin.
What you'll be doing
**Build and Lead**: You’ll lead the design team within the Merchant area—building the strategy, shaping execution, and mentoring a high-performing team.
**Raise the Bar**: Set and uphold a high bar for design quality, velocity, and craft. Not just in pixels—but in product thinking, clarity of storytelling, and interaction polish.
**Drive Strategy**: Collaborate with group leads and product counterparts to define what we should build—not just how to build it. You’ll contribute to shaping the Merchant Experience Playbook in collaboration with Brand and Design leadership.
**Move the Work**: Guide the team through ambiguous 0 1 spaces. You’ll help cut through noise, unblock delivery, and bring strategic ideas to life through rapid execution.
**Coach and Elevate**: Develop and grow designers through hands-on feedback, career support, and performance management. You’ll create an environment that pushes for both craft and pace.
**Act with Urgency**: You’ll work autonomously, drive change proactively, and prioritize impact over process. You understand that velocity is strategy.
Our humble expectations
3+ years of experience leading design teams in product-led organizations, ideally in SaaS, platform, or marketplace environments
A sharp eye for detail and deep appreciation for high-quality, user-centered design
A track record of building and shipping B2B or consumer tools across platforms (desktop + mobile)
The ability to shape vision and drive execution—comfortable setting direction and rolling up your sleeves
Proven leadership in high-ambiguity, fast-paced environments
Strong storytelling, cross-functional influence, and stakeholder management skills
A mindset of urgency, experimentation, and continuous improvement
Next steps
As a next step, we’d love to take a look at your portfolio to get a better sense of your experience and design leadership. We’re particularly interested in understanding how you approach challenges, shape direction, and bring ideas to life — both through your own craft and by guiding others. Work that shows how you think, collaborate, and evolve design over time is especially valuable to us. If you have any examples that reflect the final experience or outcomes, that’s always a great bonus.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
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At Wolt, design is at the heart of everything we ship
Our Design team’s mission is to craft delightful experiences that differentiate Wolt, inspire customer loyalty, and drive business success.
Our vision is “happy customers make happy designers”. By delighting our customers, we instill a strong sense of pride in our designers, c