Quality Coordinator

Vor 4 Tagen

Frankfurt am Main, Deutschland AmerisourceBergen Vollzeit

- What you will be doing
Follows, interprets and implements World Courier Quality Assurance Standards and monitors and ensures that policies and procedures are followed by World Courier employees.
- Ensures and improves the quality of the service provided to the clients by working closely with other QA representatives and the operational team.
- Participates in the CAPA and complaint process, including reporting to global QA any deviations or potential problems, participate in the investigation, support with the generation of reports, and tracking deviations and actions as described on the specific internal guidelines.
- Responsible for coordinating all internal and external audits and regulatory inspections (ISO 9001, ISO 14001, GDP and Client) and coordinating all audit replies. Responsible for preparing all required documents and information to present during External audits and ensuring that a World Courier Confidentiality Agreement has been signed. Also responsible for quality related activities related to the Self-Inspection Report.
- Responsible for CDA and Quality Agreements as well as reviewing Local Standard Operating Procedures (SOPs) and Work Instructions (WI) to ensure our service standard.
- Establishes appropriate training material and conducts training for general quality topics while generating training compliance reports and maintaining local training matrix.
- Assists in setting up and participates in Risk Management and Change Control processes.
- Enters all local relevant data into QA SharePoint to allow for timely quality metric generation.
- Serves as first line contact in order to inform the company about regulatory updates that might impact World Courier service.
- Overviews calibration, maintenance and qualification program according to internal guidelines, supporting the local facility representative and QA manager technical compliance.
- Identifies along with local team, the need of local procedures and implement Local internal guidelines in accordance with operational and technical needs and local regulations, respectively.
- Reviews the information on the temperature periodic report for all temperature controlled areas.
- Supports any changes/developments initiated by the Regional /Global Quality Management
What your background should look like
Basic understanding of Quality Management processes (e.g. ISO 9001)
- Adequate GxP expertise
- Fluency in local language and adequate English skills

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

Schedule

Full time

Affiliated Companies

Affiliated Companies: World Courier (Deutschland) GmbH

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

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