Product Owner Knowledge Search

**The Position**:
Step into the role of a Product Owner Conversational Knowledge Search, a position that blends product management, technical expertise, strategic thinking, knowledge management domain experience and a customer-centric approach.

Here at Boehringer Ingelheim, you will have the opportunity to shape the future of Knowledge Search, influence strategic decisions and foster a vibrant knowledge-sharing culture. Your guidance will drive innovation, enhance communication, and ultimately contribute to our mission of improving lives.

**Tasks & responsibilities**:

- Your leadership will be pivotal in guiding a cross-functional team committed to the development and promotion of premier AI-based knowledge management, search, and Retrieval-Augmented Generation (RAG) solutions.
- You will be instrumental in shaping the vision alongside the leadership team. By setting the strategy, outlining the roadmap, ensuring successful implementation, and achieving key outcomes within the domain, you will also manage the relationship with and execution by our strategic vendors.
- Your continuous engagement in product discovery will prioritize the product backlog based on business impact, feasibility, and user insights.
- Keeping an eye on industry trends and the competitive landscape, you will identify new opportunities and ensure our solution remains at the forefront of innovation. This will also involve scaling our knowledge platform to new heights, enabling the seamless onboarding of new knowledge repositories with hundreds of thousands of documents.
- Your role will extend beyond development, as you provide guidance and support to internal customers on knowledge search best practices. This will help them design and run effective solutions, thereby improving quality and trust across the board.
- To measure the success and business impact of features launched within the knowledge search platform, you will establish goals, metrics, and feedback loops to. Embracing a fearless approach, you will challenge the status quo of our current practices.
- You will foster a culture of data-driven decision making across the organization through training, best practices, and thought leadership. This includes communicating plans, status updates, and results to leadership and stakeholders, ensuring transparency and alignment throughout.

**Requirements**:

- Master’s degree in computer science, (Business) Information Technology or equivalent with long-term experience of product management in developing scalable, data-driven products, working closely with both business and product stakeholders, engineers, and analysts
- Deep understanding of knowledge management, search and Retrieval-Augmented Generation (RAG) methodologies and relevant tools, paired with a strong technical basis with a keen interest in AI (NLP, LLMs).
- Outstanding vendor management skills, managing complex projects involving multiple technology and service providers
- Exceptional customer focus, always considering the needs and perspectives of both external and internal customers.
- Leadership abilities with the capacity to influence stakeholders at all levels without direct authority.
- Methodical problem-solving skills, with experience collaborating with data scientists, software engineers, and analysts
- An agile mindset with extensive experience managing agile product teams
- Excellent communication skills, both written and verbal, to clearly articulate business challenges, decisions, and priorities to engineering teams and business stakeholders.

**Ready to contact us?**:
Recruitment process:
Step 2: Virtual meetings until end of October.
Step 3: On-site interviews first half of November