Senior Field Service Technician

Description

**Job Description**:
The Defense Group of Leidos has an opening for a Senior Field Service Technician and Site Lead at Grafenwoehr, Germany.

JOB SUMMARY:
This individual also acts as the Site Lead addressing local staffing and reporting requirements, interfacing with the local Government Customer leadership and reporting up to the Leidos Program Manager.

PRIMARY RESPONSIBILITIES:

- Accountable for all aspects of requirements and manages the hands-on, day-to-day issues related to operational activities including maintenance and security for remote site by themselves with demanding customers in austere or garrison locations
- Provide Tier I and II support at remote field and garrison sites
- Perform server and desktop installation, basic cabling
- Perform systems administration of desktop and server systems connected to local and wide area networks
- Troubleshoot, diagnose and resolve issues with Windows Operating Systems, desktops and laptops
- Troubleshoot, diagnose and resolve software issues with MS Office and Outlook, Adobe, Java, PKIs
- Execute basic Active Directory tasks and manage NTFS permissions such as share folder access
- Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions
- Maintain and load cryptographic device and keys
- Troubleshoot, diagnose and resolve issues with IP Encryption devices
- Perform troubleshooting, maintenance, and repair on many types of hardware and software
- Troubleshoot, diagnose and resolve issues printers, digital senders, video teleconferences, VOIPs, and other standard office equipment; operate & maintain servers and storage devices
- Troubleshoot, diagnose and resolve issues with Cisco network devices and LAN functionality & connectivity;

BASIC QUALIFICATIONS:

- Bachelor's degree with 6+ years of related experience. Additional years of experience may serve in lieu of a degree
- Currently possess an active TS/SCI
- Experience managing a team of IT professionals; Willingness to work as part of a technical team, both as member and as site lead
- Strong verbal and written communication skills
- Currently possess DoD 8570.01 certification at IAT Level II
- Currently possess Computing Environment certification such as
- Microsoft certification, such as MCSA: Windows Server 2016 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Security Administrator Associate, or
- Networking-related certification, such as Cisco Certified Entry Networking Technician (CCENT) certification or Cisco Certified Network Associate (CCNA)

PREFERRED QUALIFICATIONS:

- ITILv3 certification

I2TS

Pay Range:
Covid Guidance for the US

In order to enter Leidos facilities in the U.S. and to attend Leidos events outside our facilities, employees are required to be vaccinated for COVID-19 or maintain proof of a negative COVID-19 test within 96 hours of entry. In addition, we are receiving guidance from certain customers that onsite contractor personnel will need to be fully vaccinated to access customer facilities. If you are not vaccinated, please consider getting your COVID-19 vaccination as soon as possible. If you have any questions, please contact your Talent Acquisition POC.

About Leidos

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.

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Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.