Head of Logistic

Studies in BA with focus on Supply chain, business or related field
- Fluent in German and English
- Unbefristet, Vollzeit

Responsible for the Supply Chain from the service partners to the end customers on a national basis while providing the customers one single point of contact for all topics concerning finished goods and/or visibility items. Plan and manage the logistic capacities and related resources required for these material flows and reporting duties of all processes related to the distribution of products with full visibility and traceability. Standardize and streamline processes according to global standards making sure that the department works with transparent, efficient and effective processes. Constantly review areas of your department and provide solutions for improvement of processes, structure and enhanced ways of working according to ever changing business requirements. Lead, develop and maintain a top-quality Logistics & Customer Service Team.

**Persönliche Stärken einsetzen**:
**Verantwortungsbereiche und Aufgaben, in denen etwas bewegt werden kann**:
**Logistics and Quality related activities**:
3PL Management and keep in permanent contact with all service providers in terms of SLA’s, contractual obligations and KPI’s. Alignment with Purchasing for supplier compliance

Responsible for logistic budget planning, efficient use of the resource and logistic costs monitoring. Implement cost saving programs

Initiative, prepare and manage logistics tenders and benchmark activities autonomously

Ensure and retain the right balance between service levels of Red Bull partners and related costs incurred

Act as first point of contact towards the customers, for all issues related to the order to deliver process

Ensure compliance to the Red Bull quality standards for all POS/VISIT and finished products (temperatures, humidity, warning & blocking guidelines,.)

Ensure product is handled during the full Supply Chain under local control in line with Global Quality standard (traceability, transport and storage)

**Order to cash process for Finished Goods and visibility items**:
Control and set up procedures in terms of managing orders, credit notes, penalties and trade allowance

Optimize the process through standardization and automatization of related workflows within SAP or other IT tools

Maximize customer fulfillment

**Process, Systems and Mischellaneous**:
Make sure to deliver month end closure processing

Support in providing required documentation and reporting during Internal and External Audits (Inventories, Orders, Invoices,).

Maintain Systems and Database integrity

Document and updated of local processes

Usage of standard reporting. Recommend improvements in current reporting. Standardize local specific reporting. Recommend improvement based on the reporting

**Management of the Team**:
Direct management of the day to day logistic planning and execution, dealing with any logistics and customer service queries in a timely and professional manner

Ensure that Customer Service organization is in line with objectives, propose and implement changes

General administration of the team through team leadership and being able as well to stand in for all team roles if required

Set up of target setting and review of performance

Create a team spirit and a positive and service oriented working atmosphere

Ensure proper development plans for all the team members and nurture for succession preparation

**Hier zählen Erfahrung und bisher erbrachte Leistungen**:

- Studies in BA with focus on Supply chain, business or related field
- Several years’ experience in a key role in Supply Chain Management, preferable in the FMCG industry
- Strong leadership skills and proven experience in leading and motivating a team
- Strong negotiation skills
- High levels of personal energy, drive and hands-on mentality
- Proactiveness and mindset of continuous improvement and challenging yourself
- Excellent communication and presentation skills
- Experienced in project management
- Experienced in SAP, SAP APO and/or IBP
- Comprehensive knowledge of retail accounts operations, forecasting technology, systems, market research data and supply chain management.