Front Office Clerk

**Additional Information** **Job Number**25113091 **Job Category**Rooms & Guest Services Operations **Location**Munich Marriott Hotel City West, Landsberger Strasse 156, Munich, Bayern, Germany, 80687 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - **work permit for EU/Germany & German language skills are mandatory**_ - The Munich Marriott City West is setting new standards for meetings and events. Inspired by Bavarian lifestyle and featuring 398 guest rooms and suites as well as nearly 5,000 sqm of public space—including a state-of-the-art conference center—it brings first-class, tailor-made event concepts to life.This upscale concept includes the Italian Assoluto Restaurant & Vineria with an open show kitchen, the Assoluto Deli, and the westhub Lounge & Bar, offering an exceptional culinary experience paired with warm hospitality in a stylish setting.Guests are also wowed by the spectacular rooftop terrace Cloud 6 and the exclusive MClub Lounge, both offering panoramic views over the city and all the way to the Bavarian Alps._ **JOIN OUR HOTELTEAM** .... as **Front Office Clerk** (M/F/d) for the Munich Marriott City West **Who we are looking for...** You are a passionate host and understand exactly what makes our guests tick, what they want and how we can inspire them. You work in a structured way, can always surprise our guests with great tips for their stay and take care of all guest concerns before, during and after their stay. You are a passionate host **What your responsibilities are...** - You greet and say goodbye to our guests, check them in and out and have an open ear for all guest concerns - You do your daily accounting conscientiously and always adhere to the specified processes - You answer phone calls and communicate digitally on many channels - and of course in a friendly and professional manner. - You train our trainees and are happy to pass on your knowledge - You are always thinking of new ways to inspire our guests - always keeping an eye on the overall hotel goals and brand standards. **That's what we want from you....** - You have a completed vocational training (preferably in the tourism sector) - You enjoy working with people from all over the world every day - Your strong awareness of quality and your high standards show in everything you do - You are a communication talent with very good German and English skills - Your winning appearance, your can-do attitude and hands-on mentality are a natural part of your personality - Your professionalism paired with your self-confident appearance and charm inspire our guests every day - You have a work permit for the EU/Germany **And this is how we inspire you....** Be part of the hotel team and contribute your ideas, concepts and imaginations - An attractive, **above-tariff remuneration** for your flexible assignment in our hotel - **Travel**worldwide to our 9000+ hotels at great employee conditions ("Explore Rate") and let yourself be pampered - by the way, this also applies to your family, partner & parents, for example. - Enjoy the culinary F&B offer in our 9000+ hotels with **20% discount**: - Extensive **corporate benefits** with lots of discounts for leisure activities and travel - **20% extra pay** for your work on public holidays - We will pay you an allowance for the **job ticket/Germany ticket**: - As a birthday boy or girl, you get an **extra day off** to celebrate your birthday with your loved ones - **Christmas and vacation pay** according to the collective agreement, starting in the first year, without a waiting period (after the probationary period, pro rata for the year). - Your **retirement provision** is important to us and we will pay you not the usual 16% but 20% as an employer's contribution on top of the regular Hogarente if you convert your own remuneration. - Innovative **training concepts** that support you on your career path - **Career opportunities** and prospects in an international company - We offer you a wide range of **free culinary delights** in our staff restaurant. - We like to celebrate - and preferably with you Whether **team outings**, employee celebrations, employee week, anniversaries, etc.... we can think of many reasons to celebrate you and your colleagues properly. - Your health is one of our priorities, which is why we provide you with **comprehensive company medical care**. - Tell us what we can do to make you happy Each year, every employee gets to choose something from our **elective benefits catalog**. These could include - Membership subsidy for a sports & fitness provider - Shopping Card - Childcare subsidy - Extra allowance for retirement insurance **...and much more** - Marriott International is an equal opportunity employer. We are committed to hiring a diverse workforce and a sustainable, inclusive culture that puts employees first. We are committed to providing equal opportunity to individuals with a protected status, for example, disabil