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Professional Services Operations Specialist

vor 2 Wochen

Frankfurt am Main, Deutschland BOARD International SA Vollzeit

Here at Board, we have reinvented how companies see, plan, analyze and run their businesses. Our platform allows our customers to uncover new insights, connect their strategy to their plans, and work in ways they had not previously thought possible. We’re growing fast, constantly innovating, and couldn’t be prouder to help our customers move forward with confidence in a sophisticated and changing world.

Board’s Professional Services team is responsible for delivering business value to customers through the implementation of our software. Behind every successful project is a support team that ensures all engagements are flawlessly executed. As a member of the Professional Services Operations team you will provide wide-ranging assistance to the Professional Services team as they execute on their projects.

We are looking to grow our European / Asia-Pacific Operations team with individuals who are ready for a challenging position, a variety of daily tasks, and plenty of opportunities to advance their career Come see for yourself what an exciting place to work looks like

**Responsibilities**

As a critical member of the team, you will be responsible for tasks such as:

- Assisting ongoing projects by maintain project dashboards, profitability metrics and assisting with new project set-up
- Monitoring weekly timesheet and expense submissions and approvals
- Reconciling timesheets for month-end invoicing
- Serving as the Administrator for monthly customer training sessions
- Supporting the Professional Services Leadership team with urgent resourcing requests
- Supervising the legal documentation process to ensure proper signatures have been received
- Participating in continuous process improvement efforts

**Qualifications**
- Bachelor degree or comparable degree/experience
- 2-3 years of experience supporting a services business
- Excellent organizational and administrative skills
- Understanding of project frameworks and governance
- Be exceptional at building strong, long-lasting relationships
- Motivated, determined, self-starter
- Able to work independently and as part of a team
- Able to work against very tight deadlines, in a fast-paced environment
- Ability to work remote with the ability to commute to a Board office when needed
- Required to be fluent in English with a preference of also speaking German

**Our Commitment to Diversity and Inclusion**

Build your job in a place that thrives on diversity, inclusion, and belonging. We believe in maintaining a working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day

**Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.**

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