Operations & Outreach Assistant (Gs5)

**About UN University (UNU)**:
The United Nations University (UNU) is a global think tank and postgraduate teaching organization within the United Nations System. UNU engages in policy-relevant research, capacity development, and knowledge dissemination in furtherance of the purposes and principles of the United Nations. The work of UNU contributes to solving pressing global problems that are the concern of the United Nations and its Member States.

**About Institute (UNU-EHS)**:
**Responsibilities**:
**1. Programme Implementation (climer)**
- Serve as the primary liaison for climer participants, external experts, and coaches.
- Coordinate programme activities, including high-impact lectures, advanced skill development sessions, and networking opportunities to maximize participant engagement and outcomes.
- Facilitate participant group projects and provide guidance and support.
- Coordinate the design, development and management of the programme’s website and other outreach channels.

**2. Outreach and Communications**
- Manage the production of respective annual reports, timelines, content development, and quality control.
- Engage with UNU-EHS Communications Division on CDRFI-related matters and support relevant initiatives.

**3. Event Management and Logistical Support**
- Organize and coordinate team-related events, including strategy retreats and collaborative activities.
- Support the execution of workshops, meetings, and conferences related including logistics for participants, venues, materials, and online/hybrid platforms (MS Teams, Zoom, etc.).
- Manage event databases, invitations, and RSVPs.

**4. Operational Coordination**
- Assist in daily operations including integrating new colleagues.
- Develop, evaluate and regularly update team workflows and meetings to ensure clarity and accessibility for all team members.
- Serve as contact point for team administrative matters

**5. Other Duties**
- Perform other duties as assigned by the supervisor.
- Contribute to tasks that reduce the workload of the CDRFI Initiative Coordinator and team leads.

**Key performance indicators**:

- Timely and quality development of climer programme.
- Timely and quality delivery of team support regarding event organization.
- Timely and quality delivery of outreach support, including processing of publications, website maintenance, social media outreach.

**Competencies**:
**Values**:

- ** Integrity** — act ethically, demonstrating the standards of conduct of the United Nations and taking prompt action in case of witnessing unprofessional or unethical behaviour, or any other breach of UN standards
- ** Humility —** demonstrate self-awareness and willingness to learn from others
- ** Humanity** — act according to the purposes of the United Nations: peace, dignity and equality on a healthy planet

**Behaviours**:

- ** Connect and collaborate** — build positive relationships with others to advance the work of the United Nations and work coherently as One UN
- ** Analyse and plan** — seek out and use data from a wide range of sources to understand problems, inform decision-making, propose evidence-based solutions and plan action
- ** Deliver results with positive impact** — hold oneself and others accountable for delivering results and making a positive difference to the people and causes that the United Nations serves
- ** Learn and develop** — pursue own learning and development and contribute to the learning and development of others
- ** Adapt and innovate** — demonstrate flexibility, agility and the ability to think and act in novel ways

**1) Education and certification**

Bachelor’s degree or Master’s degree with background in Journalism, Communications, Digital Marketing, Event Management or another related field.

**2) Required skills and experience**
- At least three (3) years of working experience with Bachelor’s degree or one (1) year of professional working experience with Master’s degree, preferably in an international and multicultural environment;
- Excellent organizational and time management skills with the ability to prioritize tasks effectively;
- Strong interpersonal and communication skills (written and verbal) and the ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity;
- Proficiency in Microsoft Office Suite, Canva and online collaboration tools such as miro and Mentimeter;
- Experience in digital outreach production including content development, maintenance of online platforms and social media management;
- Skilled in copy editing, proofreading and document formatting;
- Experience in event management (both physical and virtual);
- Proficiency in operating website content management systems;
- Ability to work independently and collaboratively within a team;

Other Desirable Skills;
- Strong commitment to contributing to organizational goals;
- Proven ability to engage with high-level stakeholders;
- Expertize in developing advanced customized