Fleet Operations Shift Lead

**Fleet Operations Shift Lead **(M/F/D)
- onsite at Stuttgart and surrounding area
- start date: December 2024 / January 2025
- the position is initially for one year
- 40 hours per week, also on weekends (06:30-15:30 / 14:30-23:30)
- ____________________

**About us**

Join our team and help drive the future of self-driving technology forward.

**The role**

As a Shift Lead, you will be responsible for managing a team of Vehicle Safety Officers / Test Drivers to ensure that they are trained, motivated, and performing their roles safely and achieving operational hours.
- Leadership and Supervision: Lead a team of Vehicle Safety Operators / Test Drivers during a shift, providing guidance, support, and direction to ensure tasks are completed efficiently and effectively.
- Operational Management: Oversee the day-to-day operations within the shift, ensuring they meet the company's standards and goals. This includes managing work schedules, assigning tasks, and monitoring performance.
- Performance management: Line manage a group of Vehicle Safety Operators / Test Drivers who will operate across a rostered shift pattern, ensuring that you have face-to-face, documented contact with each member at least on a monthly basis.
- Safety and Compliance: Ensure all operations comply with company policies and legal regulations. Promote a safe work environment by enforcing safety protocols.
- Quality Control: Monitor the quality of on-road testing during a shift to ensure they meet the required standards. Address any issues or discrepancies and highlight them to the Quality Assurance team.
- Problem Solving: Identify operational problems and challenges. Develop and implement practical solutions to overcome these issues, ensuring mínimal disruption to the operations.
- Communication: Serve as the primary point of contact for the operations team during the shift. Communicate effectively with team members, management, and other departments to ensure a cohesive operation.
- Reporting and Documentation: Prepare and submit reports on shift activities, including performance metrics, incident reports, and any deviations from the standard operating procedures.
- Incident Management: Provide the initial point of contact for an on-road incident and initial ‘Operations Officer’ as per the company Major Incident Management Plan.
- Training and Development: Coordinate individual and collective training and development events with the Quality Assurance team.
- Continuous Improvement: Continuously seek ways to improve operational efficiency and effectiveness. Implement process improvements and best practices.

**About you**

In order to set you up for success as a Shift Lead at INGgreen, we’re looking for the following skills and experience.

**Essential**
- You remain calm and controlled in a pressured environment.
- You take on board feedback and learn from your mistakes, employing a growth mindset to the way you develop yourself.
- You enjoy working with people, thriving in a team environment.
- You know how to manage your wellbeing including fatigue, stress and have personal, proven strategies to do this.
- Proven experience as a team coordinator or similar role.
- Strong leadership and communication skills in a 1:1 capacity, downwards to your team, and upwards and laterally with your other stakeholders.
- Ability to work under pressure and manage multiple priorities.
- Excellent problem-solving skills and attention to detail.
- Proficiency in Google Workspace or Microsoft Office suite
- Available to work full-time on-site based out of our Stuttgart and surrounding area Operations Centre, across a rostered shift pattern encompassing evenings and weekends.
- Full clean German driving licence.
- At least 8 years' driving experience mainly in Germany.
- No blameworthy insurance claims in the past three years.
- Strong driving skills and knowledge and willingness to continue developing.
- Employment is contingent upon passing random drug and alcohol testing, in accordance with our Drugs & Alcohol policy.

**Shift Pattern - Rota issued 4 weeks in advance.**

Monday to Saturday - 40 hours per week/weekend (must be able to work weekends)
- 06:30-15:30
- 14:30-23:30

This role is based onsite at our office at Stuttgart.

**What we bring on the road for you**
- INGgreen works on projects for well-known customers in the automotive and tech industry. Together we drive forward future-oriented topics such as autonomous driving.
- 30 vacation days per year.
- We value an open corporate culture and flat hierarchies.
- We support your professional development and provide appropriate qualifications and further training measures.
- We offer you a fair salary and a company pension plan.
- You gain access to employee benefits through the corporate benefits program.

If you are passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply.

Please send your resume (CV) and a sh