HR Shared Services Senior Specialist

**Responsibilities**:
**Hexagon’s Asset Lifecycle Intelligence division**(Hexagon) is seeking a HRShared Services Senior Specialist.

A HR Shared Services Senior Specialist is an experienced professional who typically have a deeper understanding of HR processes and policies. They should be able to provide advanced support and advice to employees and the HR department within an organization under limited supervision.

Key Responsibilities:

- Employee Inquiries: Plays a key role in responding to and resolving complex employee inquiries on all aspects of HR - policies, benefits, payroll, and other HR-related maters.
- Process Improvement: Identify opportunities to streamline HR processes and procedures, offering insights for continuous improvement within the HR Shared Services function.
- Data Management: Oversee the accurate and secure management of employee data within HR systems, including data entry, validation, and reporting.
- Compliance and Policy Adherence: Ensure that employees are aware of and adhere to HR policies and procedures, conducting regular policy audits and updating policies, handbooks as needed.
- Benefits Administration: Manage complex benefits-related issues, assist with open enrolment processes, and collaborate with benefits providers to resolve intricate problems.
- Employee Relations: Support HRBPs on employee relations maters, such as investigations, performance improvement etc.
- Training and Development: Assist in the development and delivery of training programs for
HR Shared Services team and occasionally for employees on HR-related topics with support from HRBPs or Senior HR Managers.
- Reporting and Analytics: Generate and analyse HR reports and metrics, offering overview and
suggestions to HR management.
- Vendor Management: Act as a primary contact for external HR service providers, ensuring efficient collaboration and issue resolution.
- Coordinates HR projects and initiatives, actively contribute to idea generation, process design and implementation. Builds good internal relationships within the HR team and business units.
- Payroll Support: Provide administration and support including query resolution, liaising with payroll providers on resolving discrepancies. The payroll administration responsibility includes:

- Independent preparation, execution and follow-up of monthly payroll accounting in cooperation with our external payroll service provider, taking into account internal rules, collective bargaining agreements and legal requirements.
- Clarification and evaluation of payroll tax and social security issues, including communication with authorities, tax offices and health insurance funds, as well as coordination with internal interfaces.
- Point of contact for employees and supervisors on payroll-related issues and questions.
- Preparation of notifications, statistics and certificates for relevant authorities, and processes.
- Processing timesheets for posting accruals in financial systems and payroll processing.
- Ensuring payroll is processed accurately and according to deadlines.
- Ensuring accuracy of non-labor related pay such as commissions, bonuses, and
allowances.
- Preparing payment approval documentation for payroll, taxes, retirement benefits, garnishments, and other withholdings from employee pay.
- Audits employee pay records and reconciles totals by department, location, country, and so on, ensuring that appropriate amounts and deductions are calculated and applied to the various accounts correctly.
- Participating in system implementations and upgrades.
- Preparing other nonroutine journal entries.

Qualifications:

- Bachelor’s degree in human resources, Business Administration, or a related field (or
equivalent work experience).
- Several years of progressive experience in HR, with a focus on HR Shared Services.
- Strong knowledge of HR principles and best practices.
- Excellent communication and customer service skills.
- Proficiency in HRIS systems and advanced MS Office skills.
- Ability to handle sensitive and confidential information with discretion.
- German and Dutch language proficiency.

Key Competencies:

- Advanced knowledge of HR processes.
- Strong analytical skills.
- Training skills.
- Strong problem-solving and critical thinking abilities.
- Strong organizational skills.
- Ability to adapt to changing priorities.