Desktop Support Specialist

_**Job Title: IT Support Specialist / Desktop Support Specialist / IT Technician**_
- **Location: Brunsbüttel Germany**_
- **Job Type: Contract (12 Months Minimum with the possibility of extension based on performance)**_
- **Experience Required: 3+ Years**_
- **Languages: German (C1 or above), English (B2 or above)**_
- **Work Authorization: Must have the right to work in Germany (German Passport or Equivalent)**_

**About Us**:
We are a fast-paced, technology-driven organization committed to delivering top-tier IT services to internal teams and clients. We're currently looking for a highly motivated IT Support Specialist to join our growing team and provide exceptional technical support across hardware, software, and enterprise systems.

**Key Responsibilities**:

- Troubleshoot and resolve hardware and software issues on Windows and Mac operating systems.
- Manage user accounts and access using Active Directory and Azure AD.
- Deploy and manage devices through Microsoft Intune and SCCM.
- Provide support and incident resolution through ServiceNow or other ITSM tools.
- Configure, troubleshoot, and support mobile devices (MDM) and laptops.
- Perform new employee onboarding, including equipment provisioning and account setup.
- Document technical issues and resolutions to maintain an accurate knowledge base.
- Qualifications:

- 1-3 years of experience in a help desk or IT support role.
- Strong knowledge of Active Directory, SCCM, Intune, and ServiceNow.
- Hands-on experience resolving issues related to MDM, laptops, desktops, printers, and network connectivity.
- Familiarity with Office 365, Windows 10/11, and remote desktop tools.
- Ability to manage and troubleshoot software like antivirus, VPNs, and productivity tools.
- Strong communication and customer service skills.
- CompTIA A+ or similar certifications (preferred but not required).

**Why Join Us?**
- Exposure to modern enterprise IT environments.
- Collaborative and supportive work culture.
- Opportunities for growth and career development.
- Competitive salary and benefits package.

**How to Apply**:
Pay: 3.500,00€ - 3.700,00€ per month

**Language**:

- German (preferred)
- English (preferred)

**Location**:

- 25541 Brunsbüttel (preferred)

Work Location: In person