Senior Barista Host at Lap Coffee

JOB DETAILS
**Title**: Senior Barista
**Level of experience**: At least 1 year of experience as a shift lead or in a similar supervisory role within a coffee shop or café environment.
**Hours**: 20-30 hour contract
ABOUT US
At LAP, we’re committed to making specialty coffee more affordable, and convenient.
Our grab-and-go coffee chain operates in micro-sized hubs, offering high-quality products at prices that allow customers to enjoy them every day, multiple times a day. In a world increasingly driven by digital experiences,
Our approach is all about creating moments—whether it’s the aroma of freshly brewed coffee, the comfort of a warm cup, or the friendly interactions with our team. We believe in making high-quality coffee a part of everyone’s daily life, fostering a welcoming environment where customers feel valued and connected.
As we continue to grow, we’re looking for Senior Baristas to join our dedicated team. As a Senior Barista, you’ll be the face of our brand, ensuring that every customer feels at home and leaves with a smile. Your role includes mentoring new team members, checking inventory, ensuring standards are followed, etc. You will be working closely with the manager. If you’re passionate about coffee and community, we’d love to have you on board.
Join us in creating something special
Tasks
**YOUR ROLE**:

- Prepare and serve a wide range of beverages, classics and special drinks.
- Lead by example: Provide exceptional customer service, greeting customers warmly, taking orders accurately, and ensuring all requests are handled with professionalism.
- Shift leading: ensure each team member has their place and tasks for the shift and ensuring efficient workflow.
- Be a brand ambassador upholding the LAP brand to the highest standards
- Mentor junior barista staff, providing guidance on coffee preparation techniques, customer service best practices, and product knowledge as well as performing opening and closing shadow shifts with new hires.
- Maintain cleanliness and organization of the coffee bar area, including the espresso machine, grinder, brewing equipment, and service counter.
- Monitor inventory levels of coffee beans, syrups, milk, and other supplies, and communicate any replenishment needs to management in a timely manner.
- Adhere to all health and safety regulations, including proper food handling and sanitation procedures, to ensure the safety of customers and staff.
- Handle customer inquiries, complaints, and feedback in a professional and courteous manner, striving to resolve any issues to the customer's satisfaction.
- Solving any issues that might arise in the store, with the support of management if needed.
- Perform other duties as assigned by management.

**Requirements**:
WHAT YOU NEED TO SUCCEED
- A strong customer service mentality.
- Lead by example.
- Friendly, open and approachable
- Good organization and the ability to multitask.
- Available to work on weekends.
- Excellent communication and interpersonal skills. You are energized by working with people.
- Ability to work in a fast-paced, dynamic and busy environment.
- You are reliable, committed and take initiative.
- Full fluency in English is mandatory. German is a strong plus.
- Speciality coffee experience is a big plus.

**Benefits**:
WHY JOIN
- Fun and passion: Become part of our curious and diverse team cherishing our joint love for good food, regular team events, and coffee culture.
- Exciting industry: Be at the forefront of revolutionizing the coffee industry by making specialty coffee affordable, accessible and top of mind.
- Opportunities to grow in the company: Join a promising startup early and grow with us.
- Great benefits: Weekly bonuses, 24 days of holidays, flexible schedules, free drinks,...