People Operations Intern

**The Company**:
Payrails is an innovative technology company with a team that has many years of experience in the payment industry and a real-life understanding of the merchants’ needs. We have seen the complexity firsthand and we have learned from all the challenges we've faced. Now we want to help leading technology companies around the world accept payments and build financial services with mínimal upfront investments.

Our vision at Payrails is to reimagine payments. We do this by removing heavy reliance on Engineering efforts using composable building blocks that put the control firmly in the hands of our customers. We exist to help our customers become more productive and flexible, impacting directly on their ability to grow.

We are joined in our mission by top-tier investors Andreessen Horowitz, HV Capital, EQT and General Catalyst alongside a great cast of knowledgeable angel investors to enable us to solve the growing complexity of payments.

At Payrails, we are committed to building a team full of the most talented people. Excellence is part of our values and we understand that in order to achieve this, we need to build an environment where skilled people can work openly, collaboratively, and with the utmost trust in one another. We believe people thrive the most when they are fully aware of what the business is trying to achieve, why it is important to the market, and what challenges lie in the way to reaching our goals. In such an environment we believe people can truly excel, grow and enjoy working together. We try hard to be a company where everyone is inspired and feels a sense of responsibility to do the right thing to help us bring our vision to life. Succeeding with us is about finding solutions to the most pressing problems and executing them effectively.

**Your Team**:
Our main mission as People Team is to ensure that we have an organisation, employees and workplace that wins as one team in the marketplace. We are doing this by:

- Constantly researching and understanding how people skills can drive better outcomes and results
- Developing the systems, mechanisms and workplace that enables employee and organisational effectiveness
- Ensuring we are always relevant to the needs of our internal and external customers

Your role as People Operations Intern is to assist in the development and execution of strategies to enhance the employee experience and drive organisational effectiveness.

**What You will be doing**:

- You will drive the onboarding and off-boarding processes for new and departing employees
- You will manage and maintain accurate employee records to ensure data integrity
- You will assist employee engagement initiatives and organise team events
- You will support the performance management process, including preparing the evaluation forms and gathering feedback
- You will provide general administrative support, including preparing documents and correspondence
- You will help out with employee relations matters, such as addressing employee concerns and general employee inquiries

**You'll be great for this role if**:

- You are a currently pursuing or already completed a Bachelor's or Master's degree, preferably with a focus on Human Resources, Business Administration or a related business field
- You have a good understanding of the employee lifecycle and employee experience
- You have exceptional relationship-building and customer service skills
- You are organised and have a great attention to details
- You are passionate for learning and constantly seeking for opportunities to grow in the People Operations field
- You have excellent written and verbal communication skills in English and German

**Why You should join Payrails**:

- You can truly create your own path by taking responsibility and implementing your own ideas
- We offer visa and relocation support to you and your family where required
- We offer flexible working hours and a hybrid working environment
- You have 27 annual vacation days + 1 day of paid birthday leave for you to have fun and party without any worries
- We get together regularly for team lunches and events
- You help us shape the future of payments