Sales Administrator

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division

SPTS wafer processing solutions include market-leading silicon etch, dielectric etch, dry-release etch, PVD, PECVD and molecular vapor deposition (MVD®), available with a range of wafer-handling options applicable to R&D, pilot production, or volume production environments. SPTS is headquartered and has its main manufacturing facility in Newport, UK, with additional manufacturing in Allentown, Pennsylvania. SPTS operates across 19 countries in Europe, North America and Asia-Pacific, and offers comprehensive service and spare parts support through a worldwide network of service centers and qualified local agents.

**Job Description**:
Based in Europe to primarily support our European team and customers, this role is part of an international team in which we work together to insure business support continuity globally.

The Sales Administrator manages and coordinates orders, prepares quotations, monitors deliveries, coordinates activities with customers and the various internal departments, keeps the customer databases up to date and manages sales-related documentation. The essential missions for the role are:
Pre-sale activities
- Creates quotations for all products sold through the channel with the help of the account manager and division admin and product owner.
- Ensure standardization of the quote, for any deviation capture supporting document.
- Coordinates the GM% deal sheet process
- SCD tracking from Field with Follow up : Review of open topics and follow up with field sales and service team, feed-back to PM
- Demo organization support (including Wafer shipments, organization support)

Booking support
- iDeliver support as part of booking process and pre shipment definition
- Initiates the order process in SAP upon receipt of the purchase order.
- Verifying order supporting document and post in IDeal, following the booking rules: final quotation, equipment specifications and legal agreements.
- Submit to OA and issue order acknowledgment to customer
- Ensure extended warranty are created in the SO when applicable

Booked to FPA support
- Plan the shipping and/or receiving date, in agreement with the customer and the “Product” divisions planning team.
- Adjusting orders depending on new customer requirements
- Dispatch and delivery: Coordinating and planning dispatch of the equipment once it has been tested and found to conform, in liaison with the customer’s technical teams, the internal dispatch team and the various divisions of KLA.
- Overseeing compliance with regulations at each administrative stage relating to the dispatch and/or delivery of the equipment.

Reporting
- Forecast support
- Assist in driving adoption of IDeliver process : regular progress reporting.
- Able to update weekly dashboard (booking and revenue) as well as quarterly results for QBR
- Region order schedule communication to Account manager and Service team

Minimum Qualifications
- Commercial Apprenticeship or Bachelors Degree
- Experience in a sales administration role.
- Ability to run multiple projects with a high level of accuracy in a fast-paced environment with frequent interruptions.
- Ability to assemble and analyze customer data and provide reports utilizing a proficiency in SAP/CRM and Excel.
- Ability to collaborate with a diverse group of managers, service engineers, sales and other members of the team.
- Willingness to tackle new tasks.
- Ability to multitask and prioritize.
- We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees._
- KLA is proud to be an equal opportunity employer_