Working Student

**Company Description**
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

We are on the lookout for a **Working Student - Product Management**to join our **Global Sales** vertical under the **Vendor Team** on our journey to always deliver amazing experiences. If you're an enthusiastic and innovative problem solver eager for a new adventure, an exciting role in an international, dynamic, and fast-paced workplace is waiting for you in the heart of Berlin

As part of our **Vendor Team**, you will be part of Acquisition and Onboarding journeys, supporting sales and operations teams on how to have a restaurant live on our platforms as soon as possible with the best experience and performing well from the first day. We take care of the end to end journey: lead creation, sign up process, quote creation and signature, document collection, quality check, menu and images creation, device management and finally, activation

This isn’t just a support role - it’s your chance to collaborate, innovate, and make a real difference in a dynamic team that handles the end-to-end journey of our restaurant partners with focus on one particular step: Document Collection
- You will be working closely with the Product team, participating in requirement gathering, following up with regional teams for acquisition process needs and becoming an expert of the customer journey for document collection and validations.
- You will be supporting the launch and lifecycle of product solutions, working closely with engineering, product and business teams
- You will be working with AI driven solutions, understanding current false positives and negatives while using OCR tools and bringing proposals and insights from your analysis while consuming our product reports
- You will follow up launches and feedback from end users, understanding usability, performance, gaps and enhancements in order to plan next launches with the PM
- You will help to accelerate time to launch of new features globally and to cover needs from local markets related to Quality Check / Know your customer process
- You will assess the importance of the different requests based on their business impact and will organize and prioritize your work around it
- You will look into our Bug reports, Data, identify patterns and propose solutions to drive for improvements

**Qualifications**
- You are looking for a part-time (20h/week) long-term working relationship (6-month contract)
- Currently enrolled in your Bachelor or Master's studies at a University in Germany and are taking classes with a Business Administration, Engineering, or a related background
- Eager to work in a fast-paced, fault-tolerant, agile environment with cross-functional teams
- Tech savvy and excited to learn and try out new things
- Proactive mentality and a desire to solve problems creatively and make an impact
- A user-first mentality with a drive to support users
- Interested in an international environment and be in touch with all Delivery Hero teams around the globe
- Strong communicator with excellent English language skills in written and verbal, able to get ideas across effectively
- Experience in / proficient skills in project management, data analysis, Excel, Agile Software Development process and related tools are a plus

**Additional Information**
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
- _ Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week_
- _ We offer 27 days holiday with an extra day on 2nd and 3rd year of service_
- _ We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses._
- _ Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy_
- _ Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan_
- _ The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Fo