Working Student
vor 14 Stunden
**Company Description**
As a Working Student in our Product & Operations team, you’ll play a key role in supporting the daily operations of our payment and service-related products. You will take ownership of smaller product areas, assist in configuring payment terminals, and help manage service requests in these domains. This is a hands-on role ideal for someone eager to gain practical experience in a dynamic SaaS company operating in the fast-growing field of electric vehicle charging infrastructure.
Your mission:
- Managing and maintaining smaller product components
- Supporting the setup and configuration of payment terminals for charging stations
- Handling related service tickets from our customer support team
- Coordinating operational tasks across departments (product, service, and sales)
- Documenting product configurations and processes for internal use
- Supporting ad hoc topics in the product team
**Qualifications**
- You are currently enrolled in a Bachelor’s or Master’s program, preferably in Business, Engineering, Computer Science, or a related field
- Strong problem-solving skills and a structured, independent way of working
- Technical curiosity and a willingness to understand both software tools and hardware setups
- Basic understanding of digital products or SaaS is a plus
- Fluent in German or English (both would be a plus)
- Hybrid Role: For certain tasks office attendance in Dortmund is required.
- Availability for 15-20 hours per week
**Additional Information**
- A purpose-driven company driving Europe’s transition toward electric mobility
- Passionate colleagues with a hands-on mentality
- A safe and future-oriented workplace as part of the Kostal group
- Flexible working hours and location
- Great opportunities for career growth
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