Inside Sales Team Lead

Sales & Merchant Operations
Berlin, Germany
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a sales professional with solid experience in managing a sales pipeline as well as leading and developing an inside sales team? Do you have an analytical and entrepreneurial mindset and want to be a key player in influencing how Wolt grows its restaurant portfolio in Germany? If so, then please read on
Role background
We launched our service in Germany in August 2020 and have since seen rapid development in the market. Today, we partner with several thousand restaurants across Berlin, Munich, Frankfurt, Cologne, Hanover, Düsseldorf & Hamburg and continue to expand into new cities, regions, and business verticals.
For Wolt, everything starts with restaurants. If there are no restaurants, there are no customers, and if there are no customers, there are no couriers. Thus, restaurant acquisition and operations are a crucial part of Wolt’s success in every city and country.
As the Team Lead Inside Sales, your role is to manage our restaurant acquisition through a team of Inside Sales Representatives who primarily work over the phone, with occasional on-site visits to targeted cities.
Your job will be to strengthen Wolt’s restaurant portfolio by identifying, contacting, and onboarding the right new venues onto the platform. You’ll provide leadership, coaching, and strategic guidance to your team while ensuring sales performance is consistently meeting or exceeding targets. You’ll also work closely with our Restaurant Onboarding & Support Team Leads to ensure smooth partner handover and long-term partner success.
What you’ll be doing
Building and leading the Inside Sales Team responsible for restaurant acquisition across multiple German regions
Setting clear team KPIs, managing sales performance, and providing structured feedback and coaching
Developing and executing scalable sales strategies, including segmentation, pipeline prioritization, and tailored outreach campaigns
Identifying and contacting restaurants that are a great fit for Wolt, systematically managing the team’s sales pipeline
Supporting your team in negotiations regarding partner terms, ensuring deals are both attractive for partners and profitable for Wolt
Using data-driven insights to steer sales efforts and identify new opportunities for growth
Creating a positive and motivating team culture that fosters high performance, collaboration, and personal development
Leading by example and living Wolt’s values and behaviors in daily work
What we offer
Independent work in a dynamic, international team
A fast-growing tech company with plenty of career opportunities
Flat hierarchies and a supportive, startup-minded environment
Attractive salary package including stock options plan
Discount on Wolt orders
Modern work equipment for hybrid/remote working
Comprehensive internal training and development opportunities
Weekly (virtual) all-hands meetings and regular team events
Flexible working hours policy and 30 days of paid vacation
Subsidized Deutschlandticket
Our humble expectations
You have demonstrable experience leading a sales team, ideally in inside sales, telesales, or remote-first B2B sales
You bring strong people management and coaching skills, and a proven ability to drive team performance
You are a natural “hunter” with excellent communication, influencing, and negotiation skills
You have strong business acumen, are data-driven, and thrive in a fast-paced sales environment
Hospitality or restaurant industry knowledge is a plus, but not required
You have a proactive, self-starter mindset and are comfortable rolling up your sleeves
You are fluent in German and English
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
TeamOur visionOur cultureOur people
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners