Head of Business Process Excellence

You support our team as
Head of Business Process Excellence (f/m/d)

**Responsibilities**:

- ** Freudenberg Group** is looking for a visionary leader to join our internal service company as the **Head of Business Process Excellence**. This is a unique opportunity to shape the future of our Shared Service Center (SSC) organization by supporting in optimizing processes across Finance, Purchasing, HR, and more. As a strategic leader, you will ensure that our SSC becomes the preferred partner for shared services within the Freudenberg Group.
- **Strategic Development**:Lead the ongoing development of our SSC, enhancing efficiency, quality, growth, and compliance to support business unit needs.
- ** Service Integration**:Build the processes and structures needed to expand shared services across the Freudenberg Group, becoming the go-to partner for our internal clients.
- ** Leadership**: Oversee the delivery of high-quality transactional services, ensuring alignment with internal guidelines and Service Level Agreements (SLAs).
- ** Stakeholder Management**: Serve as a key contact for internal business partners, managing relationships and ensuring effective service delivery.
- ** Process Management**: Establish a governance framework for continuous process improvement, focusing on simplification, standardization, and digitalization.
- ** Cross-Functional Coordination**: Collaborate with various departments to deliver best-in-class services and support.
- ** Project Management**: Lead strategic projects to optimize organizational structure and enhance service delivery.

**Qualifications**:

- ** Educational Background**: Degree in economics, finance, or a related field.
- ** Shared Services Expertise**:Proven experience in developing and managing global business or shared services, with a focus on transformation and integration.
- ** Leadership Experience**:Demonstrated success in leading teams and driving organizational change.
- ** Strategic and Operational Acumen**:Ability to balance strategic vision with operational execution.
- ** Process Improvement**: Skilled in process improvement frameworks, including governance, standardization, and digitalization.
- ** Language Skills**:Fluency in German and English, with strong communication skills.
- ** Emotional Intelligence**: High level of empathy and ability to build trust-based relationships with stakeholders.
- ** Travel**:Passionate for navigating and working on diverse teams; travel is 50- 60% and international
- ** Nice to Have**: Black Belt Certification: A plus for those experienced in process improvement methodologies.

Some of your Benefits
International Opportunities
Grow in your career through international exchange and global job opportunities.
Company Car
Benefit from a company car every time you drive.
Personal Development
We offer a variety of trainings to ensure you can develop in your career.
Performance Related Bonus
When you have an impact, you can reap the rewards.
Diversity & Inclusion
We focus on providing an inclusive environment and recognize our diversity contributes to our success.
Disclaimer
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Additional Information
Lindsay Frasier