Director, Content Lifecycle Eu

Job summary

Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

ABOUT THIS ROLE

Based in Berlin, Audible GmbH seeks a customer-focused and experienced Director, Content Lifecyle EU (M/F/d) to join our highly skilled team. In this position, you will lead the local Berlin Content Lifecycle team, owning all aspects of EU catalog operations. You will be part of a global partnership of senior leaders within Audible’s Content Planning & Operations area that reports in to the Head of Content Lifecycle based in Newark, NJ USA. This global partnership driven by close daily collaboration to lead, manage, grow/improve and represent from a global perspective.

The role specifically owns EU’s digital asset management and ingestion throughput to support timely, accurate and compelling offers to customers. The role also owns enrichment from discovery and navigation assets derived from EU-origin catalog to power downstream search/browse services, SEO, and affiliations (Title Authority, Series Authority, Contributor Authority). R&D and improvements work specific to digital assets such as audio, image, and other new asset types also part of the role’s purview.

The role requires broad SME-level awareness combined with highly actionable daily collaboration and leadership across many non-catalog areas of Audible's business such as global Deal and Production OPS, Publisher Partnerships, International Content OPS and Localization, Audible Studios, Merchandising, Editorial and Tech/Dev teams.

ABOUT YOU

You have the ability to adapt to our business, communicate effectively within team and towards stakeholders and are a strong contributor to the local and global content operations team efforts to deliver the best possible localized listener experience. We are looking for the right combination of Operations judgment, high Emotional Intelligence, excellent organizational and time management skills, and experience in the area. You will coach and guide from proven data-driven best practices, want to push boundaries and optimize throughput with low defects, and lead from deep understanding of constant change to sustain a highly impactful constant improvement environment.

As a Director, Content Lifecycle, you will:

- Lead and manage all EU Content Lifecycle focus and output supported and validated by measurable and auditable outcomes.
- Lead and manage all EU Content Lifecycle staff resource planning, development including hiring, goal setting and performance management, coaching, and promotion.
- Align, coordinate and drive catalog-related initiatives, projects, escalations and day-to-day operations while advocating for internal/external EU customers, in close daily collaboration with international senior co-leaders in Content Lifecycle.
- Support EU catalog-related Contracts and Royalties improvements and development.
- Lead and manage all EU-origin third party offerings (e.g. distribution of Audible content to iTunes).
- Co-lead and manage global Content Lifecycle's working relationship and resources from Amazon in Chennai and Costa Rica as related to EU Content Lifecycle.
- Lead and manage EU Content Lifecycle's component of product relationships with Amazon partners such as Kindle (eBooks) and Amazon Music (podcasts).
- Support overall global Content Lifecycle staff development and resource planning.

Basic Qualifications
- 8+ years professional experience in web-based publishing environment.
- Extensive professional experience as a people manager, team lead or supervisor.
- Business fluency in English, both written and spoken.

Preferred Qualifications
- Demonstrated grace under pressure, across multiple operational areas at the same time.
- Proven success in defining, planning and driving complex, international, large-scale, time-critical cross-functional projects.
- Ability to deal well with ambiguity, prioritizing needs and delivering measurable results in a fast-moving, high-energy, entrepreneurial environment.
- Flexibility, practical and strong problem-solving skills.
- Passion for operational excellence and standardization.
- Strong interpersonal skills combined with the ability to effectively manage catalog-related projects and relationships with stakeholders across various (global) departments.
- A confident and upbeat communicator via written and verbal business communication skills.
- An avid consumer of online media, including books (audio and print), blogs, podcasts, and other digital content.
- Experience with Content Risk Management.
- Additional language skills in a main European language such as German, French, Spanish or Italian.
- Experience with Audible or Amazon.

ABOUT AUDIBLE

At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator