Cb Operational Rigour Director Europe

**Role Title: Director - Corporate Banking Operational Rigour**

**Location: Frankfurt**

**Introduction**

Corporate Bank (CB) Operational Rigour is an end-to-end global risk and governance function accountable for:

- Evolving and maintaining a robust control environment that supports CB in achieving its growth strategy and an excellent client experience
- Sharing best practice and improving further the way we manage risk across our business
- Oversight across end-to-end processes in terms of risk and controls in relation to the front office business teams and the products we support

This role sits within the International Corporate Banking (ICB) part of the Operational Rigour team, covering International Corporates, The Financial Institutions Group (Banks, Funds, Fintechs, Insurance and Alternative Finance) and CB in all non-UK presence locations. The successful applicant will be responsible for running the European team within ICB.

**What will you be doing**:

- Lead and drive performance of the regional Operational Rigour team to achieve operational excellence and drive the control agenda. This will be done by partnering with the business country heads to manage risk & control oversight, covering both Product and Coverage activities
- Support Head of Operational Rigour and heads of aligned Coverage and Product functions in ensuring that end-to-end (E2E) risk responsibilities under the Enterprise Risk Management Framework (ERMF) are met
- Partner with the business at a senior level to effectively influence business behaviours and risk culture, highlighting issues and articulating outcomes
- Support Corporate Bank in achieving strategic objectives by driving the risk and control agenda. Provide oversight and independent robust challenge to risk decision making on operational and conduct risks
- Key enabler in embedding Enterprise Risk Management Framework (ERMF) that promotes strong management control awareness and risk ownership across the business
- Understand and use key risk indicators (complaints, risk events, etc.) to build a strong control framework for the bank, including effective cross-functional MI control reporting highlighting trends, understanding root causes and performing deep-dives into control gaps
- Work alongside key stakeholders on regulatory matters and in relation to assurance across all three Lines of Defence
- Simplify, standardise and automate processes and controls to ensure continuous improvement, efficiency and consistency
- Managing and addressing growing customer, stakeholder and regulatory expectations
- Own and support the governance model for the business

**What we’re looking for**:

- A broad financial services experience with in-depth knowledge and current understanding of Corporate Banking
- Expert knowledge of Corporate Banking governance frameworks, policies and procedures, frameworks, controls and oversight
- Demonstration of a range of styles and techniques in leadership and communications, including influencing and negotiating with a broad set of stakeholders at all levels. Shows the ability to effectively overcome obstacles
- Proven management and leadership capability, displaying ability to set strategy and mobilise projects/work streams able to drive and create process improvements from the ground up
- Proactive and positive attitude with a desire to make a difference. Ability to challenge existing processes and effectively time manage and prioritise multiple requests & deadlines

**Skills that will help you in your role**:

- Degree in Finance, Business Management or equivalent professional audit or other relevant risk-related qualification
- Demonstrable experience of control focus including a track record of enhancing the control environment in previous roles
- Extensive people management experience, building a team, coaching and developing people
- Proven stakeholder management skills in collaborating, influencing and negotiating
- High quality written and verbal communication