Customer Care

vor 1 Woche


Berlin, Deutschland Yepoda Vollzeit

**Your mission**:
**About Yepoda**

At Yepoda, Korean effectiveness meets sustainable solutions: our mindfully produced skincare products are made with love in Korea. Our mission is to bring the best beauty innovations from Korea straight to Europe - without ever compromising on our values, quality and sustainability. All our products are made with the best natural and active ingredients, are vegan and cruelty-free. We aim to make the K-Beauty routine easy, effective, and fun.

We are a beauty start-up founded in 2020 and located in the heart of Berlin. Our team is made of over 55 brilliant human beings who came from all over the world to actively write Yepoda’s story.

We are looking for additional support in our Customer Care & Community Management team during the weekends to attend to the requests from our German, French, Italian, and Spanish communities.

**Your tasks**:

- Interaction with our community: You are the Yepoda expert for our products and the first point of contact for our community
- You support to further growth of Yepoda on Social Media by engaging with the community

**Your profile**:

- You are studying or recently graduated in Media Management, Marketing, Communication, Economics, or a related field, OR you have equivalent experience in Customer Service or Communications
- You are available and open to work on weekend shifts (within the regular business hours)
- Strong communication skills in English, and **working proficiency in at least 2 of the following languages: German, French, Italian, or Spanish**:

- Passion for beauty topics & social media (Instagram, TikTok, YouTube)
- You are a team player, open to new things, and are excited about the chance, to take on responsibility in a young startup and grow together with us
- Good command of Google Workspace (Gmail, Google Sheets etc.), experience with Gorgias is a plus

**Why us?**:
**What We Offer**
- Dynamic Environment: The opportunity to work in a start-up environment surrounded by a passionate and dedicated team.
- Accelerate Your Career: Take on responsibility from day 1, with room for professional growth and advancement as the company continues to expand.
- Inspiring Workspace: Located in the heart of Berlin's Prenzlauer Berg, a dog-friendly office, with free drinks and weekly Yoga classes.
- Hybrid Working: We understand that sometimes you get more stuff done from home and need a change of scenery.
- We Value Diversity: We seek to build an inclusive workplace that welcomes people from all different backgrounds. A welcoming, international, dedicated team with flat hierarchies and trust by default.
- Employee Discounts: You’ll get to enjoy the Yepoda products at a discount and share it with friends and family.

**Would you like to join the team as our new Customer Care & Community Manager? Then we'd love to hear from you



  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is a travel sector specialist, with a portfolio of more than 50 independently operated brands, most of which are leaders in their sector. Sailing adventures, safaris, sports tours, Arctic expeditions - their brands are as diverse as they are exciting, creating unforgettable experiences for customers across the world. Our client is looking for a...

  • B2b Customer Care

    Vor 5 Tagen


    Berlin, Deutschland Workstation Customer Care Vollzeit

    Our customer is active in the logistics industry, with focus on transport and warehousing. The euro-pallet serves as a central mean of transport. The commercial department is, inter alia, responsible for documenting and managing the inventory of euro-pallets in the various warehouses and with customers. To expand the existing team, we are looking for you...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is not a traditional motorhome rental company. They don’t own a fleet of campers. Instead, they connect RV enthusiasts with everyday RV owners who want to rent out their vehicles. They help owners make money by renting their underused RVs to people who want to experience the RV life without the expense and commitment of full-time ownership. If...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client s Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. It’s all about the customer, right! The job as CUSTOMER SERVICE AGENT (M/F/d) comes with a lot of your own responsibilities and lots of fun. Your main task will be to offer the best customer service which...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client provides customer support for high end electronic devices, such as smartphones, laptops, TVs and hi-fi systems. The Contact Center Agent position serves as a first point of contact for customers and store employees requiring assistance with complaint resolution, product information and availability, stock and special order sales processing,...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client provides customer support for high end electronic devices, such as smartphones, laptops, TVs and hi-fi systems. The Contact Center Agent position serves as a first point of contact for customers and store employees requiring assistance with complaint resolution, product information and availability, stock and special order sales processing,...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client provides customer support for high end electronic devices, such as smartphones, laptops, TVs and hi-fi systems. The Contact Center Agent position serves as a first point of contact for customers and store employees requiring assistance with complaint resolution, product information and availability, stock and special order sales processing,...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    A well-funded independent company, with ambitious plans to expand, our client is looking for a dedicated Customer Care Agent (M/F/d) to join their team. Our client is a dynamic and fast-growing start-up. On a mission to help families enjoy good food, they believe home cooking is important, so they’ve made it simple. They take the hassle out of planning,...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is helping people at all levels of income and every walk of life to take ownership of their finances because investing in the future is one of the most important things people can do for themselves and their families. Curent vacancies require fluency in Finnish, French or Dutch. As a Virtual Banker, you will be an ambassador of our client helping...

  • Customer Service

    vor 1 Woche


    Berlin, Deutschland Workstation Customer Care Vollzeit

    Maybe you (M/F/d) already know our client from banner ads on your social networks. Online shopping is convenient and, when combined with great value for money and bargains, is even cheaper than shopping in brick-and-mortar retail. Our client provides you with a wide variety of products from a large number of manufacturers and suppliers. This online portal...