Resident Assistant, Nyu Berlin

Position Summary:
NYU's Global Programs & University Life organization is committed to being a welcoming campus community that reflects and enacts the values of inclusion, diversity, belonging equity, and accessibility that inform academic excellence. Employees in this organization are expected to contribute to diverse, equitable, inclusive, and accessible learning and working environments for our students, staff, and faculty.

This is a full-time live-in position. The Resident Assistant will live in NYU Berlin’s Student Residence in Berlin, Kreuzberg, in a modern, spacious, fully furnished single apartment. This position encompasses a broad range of responsibilities and offers an opportunity to sharpen various organizational, communication, and interpersonal skills within a short period of time. The Resident Assistant serves as a source of expertise on the local socio-cultural context. They organize events that promote a sense of community and belonging among the students. Their portfolio of tasks also includes administrative work related to residential life and policies, student safety and wellness, and extra-curricular programming. This is a 1-2 years fixed term role, depending on the availability of the finalist.

**Principal Accountabilities**

Administrative Support - Student Life (45%):

- Act as a role model and first point of contact for students, providing logístical guidance and emotional support.
- Communicate housing policies to students and ensure that these policies are observed; enforce appropriate disciplinary responses, if necessary.
- Assist in the facilitation of roommate and suitemate conflicts.
- Act as a liaison between facility management, security personnel, and students.
- Organize check-ins, check-outs, and housing orientations and communicate with appropriate NYU Berlin staff regarding any housing issues.
- Provide emotional support to students as instructed by NYU Berlin's Wellness Counselor.
- Assist in the organization and supervision of the weekly linen exchange.
- Assist with the facilitation of fire drills once a semester.
- Provide administrative support to the Student Life staff at the Academic Center.
- Offer regular 'office hours' to students both in person as well as virtually.
- Submit contributions to the NYU Berlin newsletter and other communication channels.

Events & Activities (30%):

- Organize regular activities to create a sense of community, i.e., student workshops and weekend events. Develop flyers, posters and brochures.
- Provide organizational support for a wide range of programs, such as volunteering opportunities, clubs and sports events.
- Accompany students on day trips and 1-2 weekend trips per semester.

Student Safety & Wellness (25%)
- Participate in the on-duty/on-call rotational emergency response and be available to respond to crises during scheduled evenings.
- Know University/community resources and make appropriate referrals.
- Keep supervisors informed about all problems and concerns in the Student Residence.
- Assist with the student conduct process by submitting incident reports.
- Participate in Wellness training seminars and diversity workshops.

Qualifications:
**Required Education**
- Successful completion of a university degree.

**Required Experience**
- 1-2 years work experience, incl. internships and student worker positions.

**Required Knowledge, Skills, and Abilities**
- A work permit for Germany valid through December 2025.
- Fluency in German (B2 level or equivalent) and English (C1 level or equivalent).
- Excellent intercultural and interpersonal communication skills.
- Strong ability to meaningfully and inclusively engage with members of a diverse student community.
- Strong time-management and organizational skills.
- Strong ability to prioritize and multitask as well as to deal with emergencies.
- Strong ability to work in a team as well as to develop ideas independently.
- Service excellence and delivery of high-quality solutions.
- Confident public speaker.

**Preferred Experience, Skills and Abilities**
- Study abroad experience (preferably within the context of U.S. universities).
- Work experience in international education.
- Experience in producing and editing texts in English (such as handbooks, newsletters, etc.).
- Genuine interest in getting to know and support very diverse groups of international students.
- Familiarity with IT and social media.
- Ability to organize and deliver events and trips for large groups.

Additional Information:
Please consult NYU’s data processing policies based on the new General Data Protection Regulations (GDPR) that can be found here:
**The University is an equal opportunity employer committed to equity, diversity and social inclusion