Technical Service Support

Vor 4 Tagen

Roding, Deutschland Mühlbauer GmbH & Co. KG Vollzeit

Your area of responsibility:

- You are the contact person for the customer and service staff
- You will provide support for technical problems and product-specific inquiries
- You plan the assignments of service technicians
- You take over the spare parts management
- You carry out coordination with the specialist departments
- You observe the market, determine the demand and actively sell service products in cooperation with After Sales Service and Sales

You convince us with:

- Your completed technical training in the field of electronics, mechatronics, mechanics or a comparable field of expertise
- Your professional experience as a service employee or assembly technician
- Your technical affinity and tact in dealing with customers
- Your readiness for 24/7 shift
- Your experience with SAP as well as MS Office would be an advantage
- Your good written and spoken German and English skills and your strong communication skills
- Your independent and responsible way of working
- Your high technical understanding

We offer:

- Attractive additional financial benefits such as vacation pay and health bonus
- Contribution to company pension plan and occupational disability insurance
- Individual promotion by the Mühlbauer Academy by means of internal and external further training measures
- Employee events (e.g. Christmas party, folk festival visit and barbecue)
- International working environment - opportunities for temporary assignments abroad
- At the Roding site you can also expect: Inexpensive meals in the company canteen, support in finding accommodation.
- You can find many more benefits on our homepage

  • Technical Service Support

    Vor 7 Tagen

    Roding, Deutschland Mühlbauer GmbH & Co. KG Vollzeit

    Your tasks: - You are the contact person for the customer and service staff - You will provide support for technical problems and product-specific inquiries - You plan the assignments of service technicians - You take over the spare parts management - You carry out coordination with the specialist departments - You observe the market, determine the demand...

  • Technical Service Support

    Vor 7 Tagen

    Roding, Deutschland Mühlbauer GmbH & Co. KG Vollzeit

    Ihre Aufgaben: - Kontaktperson für den Kunden und Service Mitarbeiter - Übernehme des Supports bei technischen Problemen und produktspezifischen Anfragen - Planen der Einsätze von Service Technikern - Übernehmen des Ersatzteilmanagements - Durchführen der Koordinierung mit den Fachabteilungen - Beobachten des Marktes, ermitteln des Bedarfs und...

  • Technical Service Support

    vor 1 Woche

    Roding, Deutschland MB Automation GmbH & Co. KG Vollzeit

    **Ihre Aufgaben**: - Kontaktperson für den Kunden und Service Mitarbeiter - Übernehme des Supports bei technischen Problemen und produktspezifischen Anfragen - Planen der Einsätze von Service Technikern - Übernehmen des Ersatzteilmanagements - Durchführen der Koordinierung mit den Fachabteilungen - Beobachten des Marktes, ermitteln des Bedarfs und...

  • Employee in The Technical Hotline

    Vor 7 Tagen

    Roding, Deutschland Mühlbauer GmbH & Co. KG Vollzeit

    Your tasks: - Providing technical advice to customers and finding solutions in cooperation with technical departments - Active communication with international customers - Planning and coordination of worldwide service missions - Technical support of service technicians and after sales service - Interface between technical department, service technician and...

  • Mitarbeiter in Der Technischen Hotline

    Vor 4 Tagen

    Roding, Deutschland Mühlbauer GmbH & Co. KG Vollzeit

    Your area of responsibility: - Providing technical advice to customers and finding solutions in cooperation with technical departments - Active communication with international customers - Planning and coordination of worldwide service missions - Technical support of service technicians and after sales service - Interface between technical department,...

  • Technical Designer

    Vor 4 Tagen

    Roding, Deutschland Mühlbauer GmbH & Co. KG Vollzeit

    Your tasks: - Creating EPLAN components and macros - Preparation of manufacturing documents - Creating parts lists in SAP - Carrying out drawing and bill of materials changes Your profile: - Successfully completed training as a technical draftsman (M/F/d) in the field of electrical or mechanical engineering or comparable training - Knowledge of EPLAN-P8 -...

  • Mitarbeiter in Technischer Support

    vor 2 Wochen

    Roding, Deutschland db matik Vollzeit

    **MITARBEITER*IN TECHNISCHER SUPPORT**: Tätigkeitsbereich First Level Support Kundenorientierte Betreuung der Service-Hotline Erfassung und Dokumentation der Reklamationen Selbstständige Priorisierung der Kundenanliegen Planung der Serviceeinsätze Abteilungsübergreifende Unterstützung Anforderungen Technische Ausbildung ggf. Meister oder staatl....

  • Technical Trainer

    vor 2 Wochen

    Roding, Deutschland Mühlbauer ID Services GmbH Vollzeit

    You want to join a customer orientated agile service team with strong team bonding? Your tasks: - Organization, implementation and subsequent evaluation of training courses on our products for our service technicians - Support in the preparation of offers for training courses - Conceptual design and creation of training modules - Development of training...

  • Team Leader Training Center Service

    Vor 4 Tagen

    Roding, Deutschland Mühlbauer Group Vollzeit

    Your area of responsibility: - Organization, implementation and subsequent evaluation of training courses on our products for our service technicians - Support in the preparation of offers for training courses - Conceptual design and creation of training modules - Development of training documents and teaching formats You convince us with: - A degree in...

  • Assistance to The Service Management

    Vor 4 Tagen

    Roding, Deutschland Mühlbauer GmbH & Co. KG Vollzeit

    Your area of responsibility: - You process service reports, travel expense advances and travel expense reports - You control and account for freelancer invoices and cell phone invoices - You supervise the test equipment management - You organize customer visits and meetings - You manage marketing material and spare parts - You control and procure tools for...