Junior System Administrator

vor 2 Wochen

Berlin, Deutschland Oetker Digital GmbH Vollzeit

Job Description

Junior System Administrator (M/F/d)

THIS IS US
At Oetker Digital, we partner with the Oetker Group companies to define what digital transformation means and to develop projects, products and ventures together so that they can unlock their digital future. We support many beloved brands such as Dr. Oetker, Radeberger and Coppenrath & Wiese.

With our team of about 100 talented individuals from diverse backgrounds, based in our Berlin headquarters, we foster an open, positive learning culture, driven by our shared values and the spirit of a family-run company.

THE ROLE

We are looking for an enthusiastic Junior System Administrator who will be responsible for first and second level support at our company. This role involves directly contributing to security operations, making this an exceptional opportunity to work, learn, and expand your skills within our dynamic team.

WHAT YOU'LL DO
- Manage software and hardware inventory, including new orders management
- Responsibility for carrying out the user account administration and internal first and second level support for Oetker Digital
- Day by day incident management involving all supported hardware (PC, laptop, Mac, smartphone) and Software (e.g. Office 365, Google Workspace, ClickUp)
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Repairing and replacing equipment as necessary
- Create and maintain runbooks used by the team

**Requirements**:
WHAT YOU'LL BRING
- A well rounded technical background with relevant experience in a similar position
- Understanding of computer networks and how basic communication protocols work
- Experience in support of Windows, MacOS, iOS, Smartphones and Tablets Experience with Office 365 and Google Workspace
- Experience with Mobile devices management, JAMF, Google mobile, Intune and Apple Business Manager
- Excellent customer service skills including the ability to explain technical issues to non-technical users
- Willingness to learn new technologies
- Fluent in English (German is a plus)

A huge plus
- Experience in working with ITIL processes
- Experience in working in system administration or security field
- Understanding how encryption of computer and mobile devices work
- Understanding how computer log files are working and how to read them

WHAT WE OFFER
- Modern and dog friendly office located at the heart of Berlin with a beautiful terrace on Spree River
- Hybrid working model with flexible working hours for a healthy work-life balance
- We work in cross-functional and international teams and have regular company/team events
- 28 days of paid vacation, plus Christmas and New Year’s Eve off, as well as the possibility to take additional unpaid leave
- 10 paid child’s sick days per year
- Annual learning and development budget to attend conferences or purchase educational resources up to €1.500
- Equipment of your choice: Macbook or Lenovo, plus additional devices for your home office set up
- In house conversational German classes for beginners
- Subsidized Urban Sports Club Membership or BVG Deutschland Ticket
- Mental well-being support, including individual sessions, through our partner Likeminded
- Company pension scheme and personal accident insurance
- Corporate discounts from a wide range of external partners

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