Customer Support
vor 21 Stunden
As a member of our support team, you will help shape our customer-friendly support and be an important influencer on our development team with direct insights from our customers.
Join our mission and bring privacy to the world with us
**Your profile**:
- You want to protect people's privacy
- You like communicating with people and can do so in spoken and written language (German C1 & English B2)
- You can explain technical issues well
- You have good analytical skills
- You enjoy independent work as well as teamwork
**Your tasks**:
- Maintain internal documentation on support cases
- Discuss desired features and reported bugs with the development team
- Retesting of reported bugs
- Optional: help in technical support with the analysis of bugs
**You will get**:
- A meaningful and influential role with direct user feedback
- A high level of personal responsibility in a growing team
- Opportunity to learn new things
- Family-friendly and flexible working conditions
- A transparent, non-discriminatory salary
- An open company and feedback culture
- Ergonomic workplaces with a view of greenery and water
Working students from Germany are also welcome.
The communication of the future has to be end-to-end encrypted to regain our privacy. Let's change the Internet and bring privacy back to the people
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