Impact Measurement

At the nonprofit Mozilla Foundation, we're passionate about fueling a movement for a healthy internet We do this by engaging movement leaders and inspiring thousands around the world to take action alongside us. Our ability to measure the performance and impact of our movement-building work is key to helping us tell a story about how and where our efforts are driving real change in the world. Knowing and having evidence of how we're progressing in our Trustworthy AI theory of change will help us to focus our efforts to continue ensuring the internet is a global public resource, open and accessible to all.

Reporting to the Chief Operating Officer, the Impact Measurement & Evaluation Lead, will drive our culture of accountability, learning and data-informed decision making. They will be responsible for the development of a MEL system which clarifies outcomes, identifies pragmatic indicators and focuses the organization on delivering impact. This role will guide program teams to integrate impact measurement into their priorities and support them to clarify how their program delivers to the outcomes in the Trustworthy AI theory of change.

The Impact Measurement & Evaluation Lead should be familiar with the challenges and dilemmas of detecting long-term social change resulting from philanthropic and/or advocacy work, should have a deep understanding of, and be sympathetic to, current initiatives to build inclusive and transformative MEL culture (e.g. equitable evaluation, decolonising MEL, politics of MEL) and have practical ways of embedding this thinking into the organization's practice.

Deploying expertise in mixed methods, and qualitative and quantitative data analysis is important for this role, to generate actionable insights on programme performance and to show the difference Mozilla Foundation is making in the world.

**Duties and Responsibilities**:

- Develop and implement plans, in collaboration with leadership and program teams, to assess, build on, and sustain MEL capacity and practices
- Ensure that equity is embedded in the MEL approaches we use
- Establish indicators (or proxies) for the Trustworthy AI Theory of Change (ToC) that are aligned to program activities and enable the organization to evaluate progress on short-term outcomes
- Guide teams in integrating impact measurement into their priorities, through clarification of outcomes and indicators aligned to Trustworthy AI Theory of Change
- Provide ongoing support to develop and maintain MEL systems; identify skill gaps and build capacity among program teams, as appropriate
- Design, manage, coordinate, and execute an overall strategy for the collection and analysis of impact data, both quantitative and qualitative, from different sources
- Oversee the development of reports and presentations for a range of technical and non-technical audiences to share outcomes and impact;
- Generate and/or oversee compelling documentation in the form of data visualizations, presentations, reports, training materials, contributions to other's endeavors e.g. funding proposals, and training materials.
- Commission and collaborate with external program evaluators

**Your Professional Profile**:
**Technical Skills**:

- Minimum 7+ years of experience managing a complex MEL program portfolio
- Experience working with fundraising/philanthropic teams or in other grantmaking organizations to oversee projects that include MEL requirements (ie. results frameworks and/or program-specific evaluations)
- Expertise in designing MEL frameworks, including operationalising outcomes and indicators, implementing appropriate methodologies, and using secondary data from multiple systems and sources, including CRM systems.
- Expertise in analyzing qualitative and quantitative data.
- Ability to source, brief, and collaborate with external consultants

**Capacity building**:

- An appreciation of, and passion for, MEL thinking and a learning culture, and an appetite to continuously improve and innovate professionally
- Dedication to others' growth and development, including experience in delivering training, mentoring and facilitation

**Collaboration and communication**:

- Outstanding communication and interpersonal skills, and ability to translate between technical and non-technical audiences
- Experience working across different geographies and/or in different cultures
- Experience in identifying and solving problems collaboratively with leaders across an organization by catalyzing insights from qualitative and quantitative evidence
- Experience in planning, managing and executing projects and the ability to work on multiple projects independently and collaboratively to achieve objectives

**We Are Excited To See Any Additional Experience With**:

- Degree in a field (most likely a social science or data science) that encompasses data analysis, evaluation, or research recommended. Advanced degree is a plus. A technical degree together with additional relevant work experie